Subject: New Reply Received - need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 27 Feb 2021 14:40:46 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.  need escalation  Ticket comment <div style='font-family: "segoe ui westeuropean", "segoe ui", helvetica, arial, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)'>
2 items images r not available now</div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Thursday, February 25, 2021 3:13 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#1770938] - need escalation
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<div dir="ltr">Hi Waqas,<br>
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<div dir="ltr">Thank you for your prompt response.</div>
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<div dir="ltr">As mentioned in the email that we sent to you on Feb 4, 2021, we request you again to share with us the exact name of the items that you returned along with the refund amount of each item. You can check for the same by logging in to your account
 and then checking under "My Account&gt; Orders/Order History". <br>
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Once you are there please click on the order numbers to check the return request that you raised for each order and take a screenshot of it. Please send those screenshots to us so that we can check the name of the item and their refund value.</div>
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<div dir="ltr">We are looking forward to hear from you soon. Thank you for your help!</div>
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<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043196788981'>IMG-20210227-WA0020.jpg</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043196788982'>IMG-20210227-WA0019.jpg</a><br />3. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043196788983'>IMG-20210227-WA0018.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1770938