Subject: New Reply Received - Product information
From: Home Centre UAE <[email-masked]>
To: [email-masked]
Date: Sat, 27 Feb 2021 12:18:20 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.  Product information  Ticket comment <div dir="ltr">Hi,</div>
<div dir="ltr"><br></div>
<div dir="ltr">In my very first email, I sent the photos of fabric faults. The issue in fact was the fault of fabric and then later button issues arouses in time. Please see following photos for the fabric.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Thanks  </div>
<div dir="ltr"> <img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE5Njc3NjE4MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.99_-N8PGyNfmWKH5EQeQ2V6FpsnwFgA-WEueWKI0FOc"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE5Njc3NjE4MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.wdttmWIqmRIlr8l_XsAQPXlZV-OKbZ7hvF8y_AfSr0M">
</div>
<div dir="ltr">
<br><blockquote></blockquote>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 27 Feb 2021, at 14:58, Home Centre UAE &lt;[email-masked]&gt; wrote:<br><br>
</div>
<blockquote><div dir="ltr">
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Nusin,</div>
<div><br></div>
<div dir="ltr">Thank you for your prompt response.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We sincerely apologize for the delay in getting back to you however, as we can check from the images that were shared with us by our inspection team who inspected the item at your location, we are only able to see that the buttons came out of the fabric along with stitches but we are unable to see any issue with the fabric. The team will be able to repair those buttons and if you can show us the exact issue with the fabric we will be happy to check with them if the fabric can be repaired as well.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We are looking forward to hear from you soon. Thank you for your help!</div>
<div dir="ltr"><br></div>
<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
</div>
<div>​<br>
</div>
</div>

	

</div>
</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1851647