Subject: Refund Not Processed // 2000921398
From: Mohammad Shafeeque <[email-masked]>
To: Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Fri, 19 Feb 2021 20:05:02 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : 03/02/2021 

Order ID: 2000921398 
Return Tracking ID: 43834229666 
Child Ticket: 2113435 

Assistance Required: Refund not processed 

Issue Description: Customer raised a return request for 2 item and as per customer she/he handed over all 2 items to the courier team. 

but according to the hybris the refund has not been process for items, So we request you to check under RMA 1000507436 
how many item has been received in our warehouse and process the refund. 

Regards, 
Shafeeque