Subject: New Reply Received - Re: Refund for order value
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 19 Feb 2021 07:53:48 +0000 (UTC)

Hi Mohammad shafeeque,  The customer has responded to the ticket.  Re: Refund for order value   Ticket comment <div>Dear Sir,</div>
<div>Please check the email below<div>Statement already sent <div>Kindly check and advice</div>
<div>Regards<br><br><div dir="ltr">Sent from my iPhone</div>
<div dir="ltr">
<br>Begin forwarded message:<br><br>
</div>
<blockquote><div dir="ltr"><b></b></div></blockquote>
</div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Ahmed Mahmoud &lt;[email-masked]&gt;<br><b>Date:</b> 16 February 2021 at 8:46:27 PM GMT+3<br><b>To:</b> Splash &lt;[email-masked]&gt;<br><b>Subject:</b> <b>Re: [#1781385] - Re: Refund for order value</b><br><br>
</div>
<blockquote><div dir="ltr">
<div dir="ltr">Dear Sirs,</div>
<div dir="ltr">Please find the attachment .</div>
<div dir="ltr">The refund not yet received </div>
<div dir="ltr">Kindly check and advice </div>
<div dir="ltr">Regards</div>
<div dir="ltr">***</div>
<div dir="ltr">As requested in the email below.</div>
<div dir="ltr"><br></div>
<div dir="ltr"><br></div>
<div dir="ltr">
<div dir="ltr" style="-webkit-text-size-adjust: auto">
<div dir="ltr">Hi Mahmoud ,</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Thank you for contacting us.</div>
<div dir="ltr" style='font-variant-ligatures: normal; orphans: 2; widows: 2; box-sizing: border-box; margin: 0px; word-break: break-word; overflow-wrap: break-word; font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif; font-size: 14px'>​<br>
</div>
<div dir="ltr" style='font-variant-ligatures: normal; orphans: 2; widows: 2; box-sizing: border-box; margin: 0px; word-break: break-word; overflow-wrap: break-word; font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif; font-size: 14px'>Accept our full apologies for the inconvenience caused.</div>
<div dir="ltr" style='font-variant-ligatures: normal; orphans: 2; widows: 2; box-sizing: border-box; margin: 0px; word-break: break-word; overflow-wrap: break-word; font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif; font-size: 14px'>​<br style="box-sizing: border-box">
</div>
<div dir="ltr" style='font-variant-ligatures: normal; orphans: 2; widows: 2; box-sizing: border-box; margin: 0px; word-break: break-word; overflow-wrap: break-word; font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif; font-size: 14px'>We would like to inform you that the value of order number (​<a dir="ltr" rel="noreferrer">6241812467</a>) has been returned to the bank on the date <span style="color: rgb(0, 90, 149); cursor: pointer"><span dir="ltr" style="cursor: pointer">13</span></span><span style="color: rgb(0, 90, 149); cursor: pointer"><span dir="ltr" style="cursor: pointer"> November 2020</span></span>, kindly check with your bank and if the amount does not appear in your account  please contact us again along with your bank statement. </div>
<div dir="ltr" style='font-variant-ligatures: normal; orphans: 2; widows: 2; box-sizing: border-box; margin: 0px; word-break: break-word; overflow-wrap: break-word; font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif; font-size: 14px'>
<br style="box-sizing: border-box">Looking forward to hearing from you.<br style="box-sizing: border-box"><br style="box-sizing: border-box">Thank you for shopping with us and have a great day! Stay Safe!<br style="box-sizing: border-box"><br style="box-sizing: border-box">Your friends,<br style="box-sizing: border-box">The Support Team.</div>
</div>
<div dir="ltr" style="-webkit-text-size-adjust: auto"></div>
<br class="Apple-interchange-newline" style="-webkit-text-size-adjust: auto">
</div>
<div dir="ltr"><br></div>
<div dir="ltr"><br></div>
<div dir="ltr"></div>
</div></blockquote>
</blockquote></div>

Attachments :
1. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043194181953'>receipt.pdf</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1781385