Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 18 Feb 2021 05:26:54 +0000 (UTC)

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           09:07 AM, 18th Feb                   Mohammad                   Hi,thank you for contacting us. I'm Shafeeque .  How may I help you?           09:08 AM, 18th Feb                     User                    I ordered shoes in the month of oct2020 and after using it like 3 months its all tear from sides           09:09 AM, 18th Feb                   Mohammad                    we apologize for the inconvenience           09:10 AM, 18th Feb                   Mohammad                   Could you please share your order number  and the items name so that I can assist you further?           09:11 AM, 18th Feb                     User                    U can check in my profile           09:12 AM, 18th Feb                   Mohammad                   Kindly share your registered email ID in order to check           09:13 AM, 18th Feb                     User                    Order no . 9607801397           09:14 AM, 18th Feb                     User                    [email-masked]           09:14 AM, 18th Feb                     User                    Plz chek           09:16 AM, 18th Feb                   Mohammad                   May I request you to be on hold while I retrieve those information for you           09:17 AM, 18th Feb                     User                    Ok           09:17 AM, 18th Feb                   Mohammad                   Thank you for holding up           09:18 AM, 18th Feb                   Mohammad                   We are sorry that we can accept return within 14 business days only           09:18 AM, 18th Feb                     User                    Any warranty           09:19 AM, 18th Feb                   Mohammad                   We are not providing any warranty however it the items has warranty you can contact brand store they will assist you .           09:21 AM, 18th Feb                   Mohammad                   Is there anything else that i can assist you with ?           09:22 AM, 18th Feb                     User                    Its lee cooper           09:23 AM, 18th Feb                     User                    plz share contact details for the brand           09:23 AM, 18th Feb                   Mohammad                   Sorry , we are not having the contact No. please search on Google you can find nearby stores           09:25 AM, 18th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:26 AM, 18th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2119029