Subject: Ticket Assigned - Conversation with Cold Magnifier
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 17 Feb 2021 05:38:54 +0000 (UTC)

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Cold Magnifier Cold Magnifier                    Hi           09:19 AM, 17th Feb                     Cold Magnifier                    Where is my order ????           09:19 AM, 17th Feb                     Cold Magnifier                    I recieved a message from aramex           09:20 AM, 17th Feb                     Cold Magnifier                    That my item is with them           09:20 AM, 17th Feb                     Cold Magnifier                    I was supposed to recieve it on the 15th!           09:20 AM, 17th Feb                     Cold Magnifier                    Today 2 days later I get a msg that the package is with aramex ??           09:21 AM, 17th Feb                     Cold Magnifier                    What kind of service is this??           09:21 AM, 17th Feb                     Cold Magnifier                    If you cant deliver in time just dont offer home delivery           09:22 AM, 17th Feb                     Cold Magnifier                    It was better to just come to the store and pick it up           09:22 AM, 17th Feb                     Cold Magnifier                    Instead of waiting for so many days and not recieving your order           09:22 AM, 17th Feb                   Mohammad                    Hi,thank you for contacting us. I'm Shafeeque .I will be happy to help you.            09:25 AM, 17th Feb                     Cold Magnifier                    Where is my order ???           09:25 AM, 17th Feb                     Cold Magnifier                    ???           09:26 AM, 17th Feb                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           09:28 AM, 17th Feb                   Mohammad                    we apologize for the inconvenience           09:28 AM, 17th Feb                   Mohammad                   Could you please share your order number so that I can assist you further?           09:28 AM, 17th Feb                     Cold Magnifier                    Helloooo           09:29 AM, 17th Feb                     Cold Magnifier                    This is the third time third day contacting you           09:29 AM, 17th Feb                     Cold Magnifier                             09:29 AM, 17th Feb                     Cold Magnifier                    I was supposed to get my package on 15th           09:29 AM, 17th Feb                     Cold Magnifier                    Just getting excuses till now           09:29 AM, 17th Feb                     Cold Magnifier                    After 2 days i get a message that the package is with aramex           09:30 AM, 17th Feb                   Mohammad                    we apologize for the inconvenience           09:30 AM, 17th Feb                   Mohammad                   May I request you to be on hold while I retrieve those information for you           09:30 AM, 17th Feb                     Cold Magnifier                    What kind of delivery service is this           09:30 AM, 17th Feb                   Mohammad                   Thank you for holding up           09:31 AM, 17th Feb                     Cold Magnifier                    If u cant deliver in time dont offer home delivery service           09:31 AM, 17th Feb                     Cold Magnifier                    I could have gone to the shop to pick it up           09:31 AM, 17th Feb                   Mohammad                   as per tracking details the order is in transit will be delivered to you within 24 -48 hours           09:31 AM, 17th Feb                     Cold Magnifier                    At least i would get things in time           09:31 AM, 17th Feb                     Cold Magnifier                    Still 24 48 hours ????           09:32 AM, 17th Feb                     Cold Magnifier                    Wow           09:32 AM, 17th Feb                     Cold Magnifier                    Horrible service           09:32 AM, 17th Feb                     Cold Magnifier                    Something that was supposed to be delivered on 15th           09:32 AM, 17th Feb                   Mohammad                   It is in transit today itself they will contact you as early as possible .           09:32 AM, 17th Feb                     Cold Magnifier                    Is expected to be delivered on 18th 19th           09:33 AM, 17th Feb                     Cold Magnifier                    Amazon would deliver earlier from US           09:33 AM, 17th Feb                     Cold Magnifier                    Than centrepoint in manama           09:33 AM, 17th Feb                   Mohammad                   our courier had contacted you on 15th but there was no response from you .           09:33 AM, 17th Feb                     Cold Magnifier                    That is a LIE!!           09:34 AM, 17th Feb                     Cold Magnifier                    Lame excuses           09:34 AM, 17th Feb                   Mohammad                   it is in transit you will be contacted today.           09:34 AM, 17th Feb                     Cold Magnifier                    Because they cannot they say no response           09:34 AM, 17th Feb                     Cold Magnifier                    Wow           09:34 AM, 17th Feb                     Cold Magnifier                    I was home all day waiting for the shipment           09:34 AM, 17th Feb                     Cold Magnifier                    Because i got a message that it will be delivered today           09:35 AM, 17th Feb                     Cold Magnifier                    No calls and no one came           09:35 AM, 17th Feb                     Cold Magnifier                    Liars !!           09:35 AM, 17th Feb                   Mohammad                    we apologize for the inconvenience and for the delay ,           09:35 AM, 17th Feb                     Cold Magnifier                    And same day 15th a man came from aramex to collect my return items           09:35 AM, 17th Feb                   Mohammad                   we will check and ask to deliver it by today .           09:35 AM, 17th Feb                     Cold Magnifier                    For that i was home ?           09:35 AM, 17th Feb                   Mohammad                   Is there anything else that i can assist you with ?           09:36 AM, 17th Feb                     Cold Magnifier                    And for the parcel i dint response ?           09:36 AM, 17th Feb                     Cold Magnifier                    Very funny           09:36 AM, 17th Feb                     Cold Magnifier                    Horrible           09:36 AM, 17th Feb                     Cold Magnifier                    And worst service           09:36 AM, 17th Feb                     Cold Magnifier                    And landmark liars !           09:36 AM, 17th Feb                   Mohammad                   We are really sorry for the delay , we will check and make sure  to deliver it by today .           09:37 AM, 17th Feb                   Mohammad                   Is there anything else that i can assist you with ?           09:37 AM, 17th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:38 AM, 17th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2113587