Subject: New Reply Received - ne
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 15 Feb 2021 13:55:54 +0000 (UTC)

Hi Mohammad shafeeque,  The customer has responded to the ticket.  ne  Ticket comment <div class="WordSection1">
<div class="MsoNormal">Dear Mr Mohmmad Shahahe,</div>
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<div class="MsoNormal">Please note we have not received this order since 5<sup>th</sup> Feb, attached email from store following up for same,</div>
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<div class="MsoNormal">Dear Shiva,</div>
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<div class="MsoNormal">Please revert for the same,</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Feroz Khan</div>
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<div class="MsoNormal">Operation </div>
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<div class="MsoNormal">0096597277348</div>
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<div>From: Sarfaraz Ahmed &lt;[email-masked]&gt;
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<b>Sent:</b> Monday, February 15, 2021 4:49 PM<br>
<b>To:</b> Orps cpavenues &lt;[email-masked]&gt;; Feroz Khan &lt;[email-masked]&gt;<br>
<b>Cc:</b> Sachin Maheshwari &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;; Youraj Kinhikar &lt;[email-masked]&gt;; Mohammad Shababe Quamar &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;;
 Feroz Khan &lt;[email-masked]&gt;; Orps cpfintas &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#2096949] - ne</div>
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<div class="MsoNormal">Hi Feroz / Akheel,</div>
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<div class="MsoNormal">Please check and revert. </div>
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<div class="MsoNormal">Thanks &amp; Regards </div>
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<div class="MsoNormal">Sarfaraz HK Ahmed </div>
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<b>From:</b> Youraj Kinhikar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, February 15, 2021 3:51 PM<br>
<b>To:</b> Mohammad Shababe Quamar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Feroz Khan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Orps cpfintas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sarfaraz Ahmed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Sachin Maheshwari &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#2096949] - ne</div>
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<a id="OWAAM4079798F105C46C98681747D82C5E822" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Feroz Khan</span></a><a id="OWAAM7FEE8BA3466E4E2EB0861827DD3E05AE" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Orps
 cpfintas</span></a><a id="OWAAM559831324F904CA1ADCF1DD9F5BDFE54" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Sarfaraz  Ahmed</span></a>
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<div class="MsoNormal">FYI and A</div>
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<div class="MsoNormal">Regards</div>
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<b>From:</b> Mohammad Shababe Quamar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> 15 February 2021 15:49<br>
<b>To:</b> Youraj Kinhikar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Sachin Maheshwari &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#2096949] - ne</div>
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<div class="MsoNormal">Hi <a id="OWAAM9F39791C9AE74CCDA086FEB01F482DA1" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Youraj Kinhikar</span></a>
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<div class="MsoNormal">Store Code : 21123</div>
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<div class="MsoNormal">Thanks,</div>
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<div class="MsoNormal">Shababe Quamar</div>
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<b>From:</b> Youraj Kinhikar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, February 15, 2021 4:43 PM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Sachin Maheshwari &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#2096949] - ne</div>
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<div class="MsoNormal">Loction code?</div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> 15 February 2021 04:09<br>
<b>To:</b> Youraj Kinhikar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Sachin Maheshwari &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#2096949] - ne</div>
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<b><i><span lang="EN-GB" style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span lang="EN-GB" style="color:indianred"></span>
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<div class="MsoNormal"><span lang="EN-GB" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Please take a look at ticket
<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F2096949&amp;data=04%7C01%7Cferoz.khan%40landmarkgroup.com%7Cd927a62e1e614fea3dc208d8d1b8645d%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637489937172205280%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=rxbqd5VoX3vEaJiGD2wxC6UyxmUKpdwEH9x6%2BmCxDHg%3D&amp;reserved=0" rel="noreferrer">
#2096949</a> raised by jj (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span></div>
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<div class="MsoNormal"><span lang="EN-GB" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,<br>
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Problem Statement: What is the issue (Late Delivery​ C&amp;C<br>
Order Date : 05/02/2021<br>
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Order ID: 8233363113<br>
Tracking ID: 823336311330999991</span></div>
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Assistance Required: Need Urgent Delivery<br>
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Issue Description: The order has been placed on 05/02/2021 and till not it is READY_TO_SHIPPED so we request you to arrange a collection on priority basis.<br>
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Regards,<br>
Shafeeque</span></div>
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<span lang="EN-GB" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Sun, 14 Feb at 4:56 AM
<span class="separator">, jj &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span style="color:#3F3F46">8233363113
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<span style="font-size:10.0pt;color:#3F3F46"> </span><span lang="AR-SA" dir="RTL" style='font-size:10.0pt;font-family:"Times New Roman",serif;color:#3F3F46'>مرحبا معك شفيق يسرني ان اساعدك </span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<span lang="AR-SA" dir="RTL" style='font-size:10.0pt;font-family:"Times New Roman",serif;color:#3F3F46'>نعتذر عن التاخير</span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<span lang="AR-SA" dir="RTL" style='font-size:10.0pt;font-family:"Times New Roman",serif;color:#3F3F46'>سيتم رفع القضية الى الجهة المعنية بعد انهاء المحادثة وسيتم استلام الرسالة لحضرتك عبر البريد المسجل  </span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<span lang="AR-SA" dir="RTL" style='font-size:10.0pt;font-family:"Times New Roman",serif;color:#3F3F46'>هل لحضرتك أي استفسار آخر يمكنني مساعدتك به؟</span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">04:52 AM, 14th Feb</span></div>
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<span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>شمرا</span><span style="color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">04:53 AM, 14th Feb</span></div>
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<span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>شكرا</span><span style="color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">04:53 AM, 14th Feb</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Mohammad</span></div>
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<span lang="AR-SA" dir="RTL" style='font-size:10.0pt;font-family:"Times New Roman",serif;color:#3F3F46'>كان من دواعي سروري مساعدتكم</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>. </span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">04:56 AM, 14th Feb</span></div>
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<span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#999999'>View conversation in
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</span><span lang="EN-GB" style="font-size:1.0pt;font-family:fdtktid;color:white">2096949:1125156</span><span lang="EN-GB" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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