Subject: New Reply Received - Get Started
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 14 Feb 2021 08:56:52 +0000 (UTC)

Hi Mohammad shafeeque,  The customer has responded to the ticket.  Get Started  Ticket comment <div class="WordSection1">
<div class="MsoNormal">Dear Team</div>
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<div class="MsoNormal"> POD…</div>
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<div>From: Qazi Mohammed &lt;[email-masked]&gt;
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<b>Sent:</b> Sunday, February 14, 2021 11:40 AM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;; Manager Othaimmallhail &lt;[email-masked]&gt;; Ksaclick&amp;collect Rydconloc &lt;[email-masked]&gt;; Parvez Khan &lt;[email-masked]&gt;<br>
<b>Cc:</b> Aravinth Muthukumar &lt;[email-masked]&gt;; Soni Kumar &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;; Nusaybah Alzuman &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#2088856] - Get Started - order 6263290589 </div>
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<div class="MsoNormal">Dear <a id="OWAAME8D89AF757594543AAA055C0E703CD2F" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Ksaclick&amp;collect Rydconloc</span></a>
<a id="OWAAM12473614A9774EF0835564CD0919F5A1" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Parvez Khan</span></a>
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<div class="MsoNormal" style="text-autospace:none">Kindly update me about this order
<span style="color:#FF014A">6263290589</span> .. Is this order has dispatched to store?</div>
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<div class="MsoNormal" style="text-autospace:none">  Order placed on 12<sup>th</sup> Jan 2021, but until order not received and processed from Conloc end.</div>
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<div class="MsoNormal" style="text-autospace:none">Kindly confirm whether it going to dispatch or else stuck with any technical issue..</div>
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<div class="MsoNormal" style="text-autospace:none">Revert On urgent!!</div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, February 11, 2021 11:36 PM<br>
<b>To:</b> Manager Othaimmallhail &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Aravinth Muthukumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Soni Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#2088856] - Get Started</div>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Please take a look at ticket
<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F2088856&amp;data=04%7C01%7CRydconloc.cnc%40landmarkgroup.com%7C12b16c61df7d4ba0cf7c08d8d0c41de7%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637488888015918816%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=vuXVAzk2FWQ93G%2BsRENizZwtrHJJSVbD9rYs7%2FzlnQs%3D&amp;reserved=0" rel="noreferrer">
#2088856</a> raised by Noha El-Ramady ().</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,<br>
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Problem Statement: What is the issue (Late ​preparation for collection<br>
Order Date : 12/01/2021<br>
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Order ID: 6263290589<br>
Tracking ID: 626329058922999991</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Babyshop21214</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><br>
Assistance Required: Need Urgent ​collection.<br>
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Issue Description: ​ As per hybris the order is placed on 12/01/2021 ,till now the order is Ready to be shipped " please prepare for collection as the  customer is chasing us .<br>
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Regards,<br>
Shafeeque</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Thu, 11 Feb at 11:50 PM
<span class="separator">, Noha El-Ramady &lt;&gt; wrote: </span></span><span class="separator"></span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Get Started</span></div>
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</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">2088856:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043192467641'>pod-14022021120219.pdf</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2088856