Subject: Ticket Assigned - Conversation with Dunking Apple
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 14 Feb 2021 00:45:01 +0000 (UTC)

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Dunking Apple Dunking Apple                    Hi this is my order #  9633271665           04:34 AM, 14th Feb                     Dunking Apple                    Can i change my shoe size for bigger one?           04:36 AM, 14th Feb                   Mohammad                    Hi,thank you for contacting us. I'm Shafeeque .I will be happy to help you.            04:37 AM, 14th Feb                   Mohammad                   May I request you to be on hold while I retrieve those information for you           04:38 AM, 14th Feb                   Mohammad                   Thank you for holding up           04:39 AM, 14th Feb                   Mohammad                   Yes, you can exchange it in any Shoemart store or can return it in the store or online .           04:39 AM, 14th Feb                   Mohammad                   ·You can contact our customer support team on  8006927 to book a return and to be notified of the refund amount based on our return policy. ·You can also book the return online. You can log into your account on (https://www.centrepointstores.com) and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions. ·You can now drop off your return to any (Centrepoint or Shaoemart) store across the UAE.           04:42 AM, 14th Feb                   Mohammad                   Is there anything else that i can assist you with ?           04:42 AM, 14th Feb                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           04:44 AM, 14th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2096944