Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 11 Feb 2021 22:24:37 +0000 (UTC)

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           02:05 AM, 12th Feb                   Mohammad                   Hi,thank you for contacting us. I'm Shafeeque .  How may I help you?           02:06 AM, 12th Feb                     User                    I can not log in to my account, I have changed my password twice but still can not. Log in           02:06 AM, 12th Feb                     User                    It says username or password is wrong           02:06 AM, 12th Feb                   Mohammad                   We sincerely apologize for the issue you are facing however, we would advise you to please try clearing the cache/cookies of your browser and if you are using the App please try reinstalling/'updating it.  If the same problem persists, please provide us with the following details so that we can forward it for further assistance: 1.
  Screenshot Of The Issue(If Possible) 2. App Version/Browser Version 3. Android/iOS Version or Browser name 4. Registered email address 5. Country of access           02:10 AM, 12th Feb                     User                    I have tried app and web browser, both had a same issue           02:11 AM, 12th Feb                     User                    Browser version is latest Android 9.1.0           02:14 AM, 12th Feb                     User                    [email-masked]           02:14 AM, 12th Feb                     User                    United Kingdom           02:14 AM, 12th Feb                     User                    Is it enough?           02:17 AM, 12th Feb                   Mohammad                   We are sorry that we are not currently serving in U K therefore you are unable to log in           02:20 AM, 12th Feb                     User                    Which country I can log in, I can use VPN           02:20 AM, 12th Feb              
      Mohammad                   we are serving only in GCC countries .           02:21 AM, 12th Feb                     User                    OK Thanks           02:21 AM, 12th Feb                   Mohammad                   Is there anything else that i can assist you with ?           02:22 AM, 12th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.           02:24 AM, 12th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2089092