Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 11 Feb 2021 19:27:08 +0000 (UTC)

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hii           10:51 PM, 11th Feb                   Mohammad                   Hi,thank you for contacting us. I'm Shafeeque .  How may I help you?           10:55 PM, 11th Feb                     User                    I have retirns my some products on 15th jan and requested many times to refund me the amount  as crediy refund but still i have not received my credit what is going on can you just inform me the order number is 7428345260           10:56 PM, 11th Feb                     User                    I contact them they told me its under process bur still no response again almost 10 day's have passed           10:59 PM, 11th Feb                     User                    ??           11:00 PM, 11th Feb                     User                    ???           11:01 PM, 11th Feb                     User                    I Will get some help or not           11:02 PM, 11th Feb                   Mohammad                    we apologize for the inconvenience and for the delay           11:04 PM, 11th Feb                   Mohammad                   May I request you to be on hold while I retrieve those information for you           11:04 PM, 11th Feb                     User                    Sure           11:05 PM, 11th Feb                   Mohammad                   Thank you for holding up           11:06 PM, 11th Feb                   Mohammad                   As we can see that the amount has  been processed as a refund voucher which you can use it on your next purchase with us. The voucher code you need to apply in promo code section at checkout .  *Terms and conditions apply           11:07 PM, 11th Feb                   Mohammad                   * Terms and conditions: Voucher Code:74283452604244398118  1. This voucher code is valid till 6 Months 2. Voucher is only valid on HOME CENTRE  3. The voucher code can only be used once, on a single transaction – per head/credit card/registration.           11:07 PM, 11th Feb                     User                    I wantbit to be credit refund not volc           11:08 PM, 11th Feb                     User                    Make it credit refund i told them to make it credit refund           11:09 PM, 11th Feb                     User                    So make it as credit rwfund           11:09 PM, 11th Feb                     User                    The same reply they use to do for me and telling mw the are requesting it to change but no use           11:10 PM, 11th Feb                     User                    I can't find any help here           11:10 PM, 11th Feb                     User                    This is tge customer service of no use who will fo it not mw i think so           11:12 PM, 11th Feb                     User                    And why the vouchers is valid only in hime centre i don't buy tge products frim their           11:13 PM, 11th Feb                   Mohammad                    we apologize for the inconvenience and the voucher is valid for Max           11:19 PM, 11th Feb                   Mohammad                   Please use it for your next purchase as we are unable to change in to the my credit  right now .           11:20 PM, 11th Feb                   Mohammad                   Is there anything else that i can assist you with ?           11:24 PM, 11th Feb                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:26 PM, 11th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2088803