Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 10 Feb 2021 17:14:05 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    My online payment was declined and I opt for cash on delivery however now I am getting confirmation from centerline and both orders are in progressing,kindly cancel the order processed through online           09:06 PM, 10th Feb                     User                             09:07 PM, 10th Feb                   Mohammad                    Hi,thank you for contacting us. I'm Shafeeque .I will be happy to help you.            09:09 PM, 10th Feb                   Mohammad                   May I request you to be on hold while I retrieve those information for you           09:11 PM, 10th Feb                   Mohammad                   Thank you for holding up           09:11 PM, 10th Feb                   Mohammad                   The order 4534672777 will be cancelled as the payment is not successful or you can refuse the shipment once the courier calls you for delivery .           09:12 PM, 10th Feb                     User                    OK,noted,thanks           09:13 PM, 10th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:13 PM, 10th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2083707