Subject: New Reply Received - Delivery
From: Home Centre UAE <[email-masked]>
To: [email-masked]
Date: Tue, 09 Feb 2021 16:18:52 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto">Hello</div>
<div dir="auto">I have not received my money back</div>
<div dir="auto">I am still waiting</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Jan 13, 2021 at 12:09 PM Home Centre UAE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr"><div dir="ltr">Hi Hidayah,</div></div>
<div dir="ltr"><div dir="ltr">
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<div>Thank you for reaching out to us.</div>
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<br>We apologize for the inconvenience that has happened.</div>
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<br>Regarding the order: 8391454092 Please note that the refund has been processed successfully from our side for the amount (KWD 40.90), however due to some concerns with the payment vendor, the refund has been rejected.</div>
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<br>Rest assured our team has already advised the payment vendor to manually process the rejected refund from their side. The refund processing takes approximately 3 weeks.</div>
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<br>Please check the bank statement once the mentioned period is over to make sure that the refund has been credited.</div>
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<br>Feel free to reach out to us for any further assistance.</div>
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<br>Your Friends</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1447136