Subject: New Reply Received - Conversation with Bubbling Notes
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 09 Feb 2021 07:16:59 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.  Conversation with Bubbling Notes  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/0TjJuqMPBxFtRTRwNNAp0w~~/AALN9wA~/RgRiA2pnPVcDc3BjQgpgIec2ImBmBM89Uh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~"></div>
Dear Team, <br>
<br>
<br>
Thank you for reaching out to Shipa!<br>
<br>
<br>
Kindly note that the customer location is out of our coverage area, Please check and advise. <br>
<br>
<br>
Waiting for your kind reply<br>
<br>
Best Regards
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Nour Al-Arjan</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

<hr> <strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>9/2/2021 2:34 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#2073892] - Conversation with Bubbling Notes<br>
 
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<div dir="ltr">
<div dir="ltr">Hi Team,<br>
<br>
Problem Statement: What is the issue (Late Delivery) Courier Team<br>
<br>
Order Date : 04/02/2021<br>
<br>
Order ID: 6270772632<br>
Tracking ID: SD001093584</div>

<div dir="ltr">Contact No: 0502397475</div>

<div dir="ltr">Address: Abdul Majeed bin Abdulaziz Street<br>
Kingdom of Saudi Arabia (SA)<br>
04-3-91 Rania ,Taif</div>

<div dir="ltr">
<br>
Assistance Required: Need Urgent Delivery<br>
<br>
Issue Description: The order was shipped from our side on 05/02/2021  but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.<br>
<br>
Regards,<br>
Shafeeque</div>

<div><span style="font-size:13px"> </span></div>
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<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Mon, 8 Feb at 9:11 PM <span class="separator">, User &lt;[email-masked]&gt; wrote: </span>

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		<span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/note.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px" width="30px"> </span>

		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px">
		<div><span class="separator">ايوه هذا الرقم نفسه</span></div>
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		<div style="color:#999999;font-size:11px;margin-left:33px"><span class="separator">08:32 PM, 08th Feb</span></div>
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		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px">
		<div><span class="separator">بليييييز كل ماطلب منكم تاخير او تلغون الشحنه وش سالفتكم</span></div>
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		<div style="color:#999999;font-size:11px;margin-left:33px"><span class="separator">08:33 PM, 08th Feb</span></div>
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		<span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/note.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px" width="30px"> </span>

		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px">
		<div><span class="separator">تم شحن طلبك رقم 6270772632 للمنتج قميص نوم بياقة عادية وأكمام طو... +8منتج/منتجات AWB SD001093584. توقع التوصيل في 09-02-2021. تتبع الطلب <a href="https://maxfashion.app.link/ZBR5CYCbCdb" rel="noreferrer">https://maxfashion.app.link/ZBR5CYCbCdb</a> </span></div>
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		<div style="color:#999999;font-size:11px;margin-left:33px"><span class="separator">08:33 PM, 08th Feb</span></div>
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		<span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/note.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px" width="30px"> </span>

		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px">
		<div><span class="separator">وصلتني هاذي يوم الجمعه الرساله توقعت بتوصل الاحد مره تاخيييير</span></div>
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		<div style="color:#999999;font-size:11px;margin-left:33px"><span class="separator">08:33 PM, 08th Feb</span></div>
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		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px"><span class="separator">Mohammad</span></div>
		<span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/6144f38f5ce63d505d9eb44c5c7b405c574c17d75c18741c867e74675d8a79ae/f_marketingpicFull/u_1997bb1bdd78d6bbbef5a3e446578bec8513319af638f6ab49e96be1ac7b7cad/img_1606839071647.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px" width="30px"> </span>

		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
		<div><span class="separator"> مرحبا معك شفيق يسرني ان اساعدك </span></div>
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		<div style="color:#999999;font-size:11px"><span class="separator">08:36 PM, 08th Feb</span></div>
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		<span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/note.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px" width="30px"> </span>

		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px">
		<div><span class="separator">حابه استفسر عن الطلب</span></div>
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		<div style="color:#999999;font-size:11px;margin-left:33px"><span class="separator">08:37 PM, 08th Feb</span></div>
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		<div><span class="separator">انشحنت ولالا</span></div>
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		<span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/6144f38f5ce63d505d9eb44c5c7b405c574c17d75c18741c867e74675d8a79ae/f_marketingpicFull/u_1997bb1bdd78d6bbbef5a3e446578bec8513319af638f6ab49e96be1ac7b7cad/img_1606839071647.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px" width="30px"> </span>

		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
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		<div style="color:#999999;font-size:11px"><span class="separator">08:48 PM, 08th Feb</span></div>
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		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px"><span class="separator">Mohammad</span></div>
		<span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/6144f38f5ce63d505d9eb44c5c7b405c574c17d75c18741c867e74675d8a79ae/f_marketingpicFull/u_1997bb1bdd78d6bbbef5a3e446578bec8513319af638f6ab49e96be1ac7b7cad/img_1606839071647.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px" width="30px"> </span>

		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
		<div><span class="separator">لحظات من فضلك حتى اقوم بالتحقيق</span></div>
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		<div style="color:#999999;font-size:11px"><span class="separator">08:48 PM, 08th Feb</span></div>
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		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px"><span class="separator">Mohammad</span></div>
		<span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/6144f38f5ce63d505d9eb44c5c7b405c574c17d75c18741c867e74675d8a79ae/f_marketingpicFull/u_1997bb1bdd78d6bbbef5a3e446578bec8513319af638f6ab49e96be1ac7b7cad/img_1606839071647.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px" width="30px"> </span>

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		<div><span class="separator"> هل بإمكانكم تزويدي برقم التواصل البديل حتى نتمكن من خدمتكم بشكل افضل</span></div>
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		<span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/6144f38f5ce63d505d9eb44c5c7b405c574c17d75c18741c867e74675d8a79ae/f_marketingpicFull/u_1997bb1bdd78d6bbbef5a3e446578bec8513319af638f6ab49e96be1ac7b7cad/img_1606839071647.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px" width="30px"> </span>

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		<div><span class="separator">نعتذر عميلنا العزيز، هل مازلنا على التواصل؟</span></div>
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		<div style="color:#999999;font-size:11px"><span class="separator">08:56 PM, 08th Feb</span></div>
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		<div style="color:#999999;font-size:11px;margin-left:33px"><span class="separator">08:56 PM, 08th Feb</span></div>
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		<span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/6144f38f5ce63d505d9eb44c5c7b405c574c17d75c18741c867e74675d8a79ae/f_marketingpicFull/u_1997bb1bdd78d6bbbef5a3e446578bec8513319af638f6ab49e96be1ac7b7cad/img_1606839071647.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px" width="30px"> </span>

		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
		<div><span class="separator">سيتم رفع القضية الى الجهة المعنية بعد انهاء المحادثة وسيتم استلام الرسالة لحضرتك عبر البريد المسجل  </span></div>
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		<div style="color:#999999;font-size:11px"><span class="separator">09:05 PM, 08th Feb</span></div>
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		<span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/6144f38f5ce63d505d9eb44c5c7b405c574c17d75c18741c867e74675d8a79ae/f_marketingpicFull/u_1997bb1bdd78d6bbbef5a3e446578bec8513319af638f6ab49e96be1ac7b7cad/img_1606839071647.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px" width="30px"> </span>

		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
		<div><span class="separator">هل لحضرتك أي استفسار آخر يمكنني مساعدتك به؟</span></div>
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		<div style="color:#999999;font-size:11px"><span class="separator">09:05 PM, 08th Feb</span></div>
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		<span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/note.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px" width="30px"> </span>

		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px">
		<div><span class="separator">لا بس استعجلو وصلو طلبي</span></div>
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		<div style="color:#999999;font-size:11px;margin-left:33px"><span class="separator">09:05 PM, 08th Feb</span></div>
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		<span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/6144f38f5ce63d505d9eb44c5c7b405c574c17d75c18741c867e74675d8a79ae/f_marketingpicFull/u_1997bb1bdd78d6bbbef5a3e446578bec8513319af638f6ab49e96be1ac7b7cad/img_1606839071647.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px" width="30px"> </span>

		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
		<div><span class="separator">سيتم التوصيل</span></div>
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		<div style="color:#999999;font-size:11px"><span class="separator">09:08 PM, 08th Feb</span></div>
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		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px"><span class="separator">Mohammad</span></div>
		<span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/6144f38f5ce63d505d9eb44c5c7b405c574c17d75c18741c867e74675d8a79ae/f_marketingpicFull/u_1997bb1bdd78d6bbbef5a3e446578bec8513319af638f6ab49e96be1ac7b7cad/img_1606839071647.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px" width="30px"> </span>

		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
		<div><span class="separator">كان من دواعي سروري مساعدتكم. </span></div>
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		<span class="separator"> </span>

		<div style="color:#999999;font-size:11px"><span class="separator">09:10 PM, 08th Feb</span></div>
		<span class="separator"> </span>
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		<td style="text-align:center"><span class="separator"><span style="font-size:13px;color:#999">View conversation in <a href="https://web.freshchat.com/a/224106425474082/inbox/open/0/conversation/450748010600881" style="font-weight:500;color:#999;text-decoration:none" rel="noreferrer">Freshchat</a></span></span></td>
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