Subject: New Reply Received - ne
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 06 Feb 2021 09:09:18 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.  ne  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/MVsnlOlMJWQYmeC7RTtAIw~~/AALN9wA~/RgRh_5A4PVcDc3BjQgpgGrhcHmDI8QDpUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~"></div>
Dear team,<br>
<br>
Thank you for reaching out to Shipa! <br>
<br>
Kindly note that we will arrange the delivery of the subject shipment at the earliest. <br>
<br>
Feel free to revert back to us for further assistance. <br>
<br>
Best regards
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Enas Fares</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641
" rel="noreferrer">www.shipa.com</a> </span>
</div>

<hr>
<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>5/2/2021 5:18 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#2054295] - ne<br>
 
</div>
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Team,</div>

<div> </div>

<div dir="ltr">Please find the address details below :</div>
</div>

<div>Tracking ID: SD001027136<br>
Contact No: 0536403505</div>

<div dir="ltr">Beside Al Shaqdar Grocery<br>
Kingdom of Saudi Arabia (SA)<br>
04-3-86<br>
Crown<br>
Mecca<br>
<br>
 </div>

<div> </div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Thu, 4 Feb at 5:16 AM <span class="separator">, Centrepoint &lt;[email-masked]&gt; wrote: </span>

<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">
<div><span class="separator">Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2054295" rel="noreferrer">#2054295</a> raised by Rhma Alzahrani ([email-masked]).</span></div>
</div>

<div dir="ltr">
<div> </div>
</div>

<div dir="ltr">
<div dir="ltr"><span class="separator">Hi Team,<br>
<br>
Problem Statement: What is the issue (Contact update)<br>
<br>
Order Date : 25/01/2021<br>
<br>
Order ID: 6267513452<br>
Tracking ID: SD001027136</span></div>

<div><span class="separator"><span dir="ltr" style="font-weight:700">Contact No: 0536403505</span></span></div>

<div dir="ltr">
<br>
<span class="separator">Assistance Required: Need Urgent Delivery<br>
<br>
Issue Description: Customer wants to be contacted on 0536403505  for delivery.</span>
</div>

<div>
<br>
<span class="separator">Regards,<br>
Shafeeque</span>
</div>
</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">
<span class="separator">On Thu, 4 Feb at 12:14 AM <span class="separator">, Rhma Alzahrani &lt;[email-masked]&gt; wrote: </span></span>

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		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px"><span class="separator"><span class="separator">Rhma Alzahrani</span></span></div>

		<div> </div>
		<span class="separator"><span class="separator"><img class="fr-fil fr-dii" height="30px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/donut.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%" width="30px"></span></span>

		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px">
		<div><span class="separator"><span class="separator">لقد اخطأت ف رقم التواصل كيف اعدله</span></span></div>
		</div>
		<span class="separator"><span class="separator"> </span></span>

		<div style="color:#999999;font-size:11px;margin-left:33px"><span class="separator"><span class="separator">11:58 PM, 03rd Feb</span></span></div>
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		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px"><span class="separator"><span class="separator">Mohammad</span></span></div>
		<span class="separator"><span class="separator"><img class="fr-fir fr-dii" height="30px" src="https://images.freshchat.com/30x30/6144f38f5ce63d505d9eb44c5c7b405c574c17d75c18741c867e74675d8a79ae/f_marketingpicFull/u_1997bb1bdd78d6bbbef5a3e446578bec8513319af638f6ab49e96be1ac7b7cad/img_1606839071647.png" style="width:30px;height:30px;border-radius:6px 50% 50%" width="30px"></span></span>

		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
		<div><span class="separator"><span class="separator"> مرحبا معك شفيق كيف يمكنني مساعدتكم؟</span></span></div>
		</div>
		<span class="separator"><span class="separator"> </span></span>

		<div style="color:#999999;font-size:11px"><span class="separator"><span class="separator">11:58 PM, 03rd Feb</span></span></div>
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		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px"><span class="separator"><span class="separator">Mohammad</span></span></div>
		<span class="separator"><span class="separator"><img class="fr-fir fr-dii" height="30px" src="https://images.freshchat.com/30x30/6144f38f5ce63d505d9eb44c5c7b405c574c17d75c18741c867e74675d8a79ae/f_marketingpicFull/u_1997bb1bdd78d6bbbef5a3e446578bec8513319af638f6ab49e96be1ac7b7cad/img_1606839071647.png" style="width:30px;height:30px;border-radius:6px 50% 50%" width="30px"></span></span>

		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
		<div><span class="separator"><span class="separator"> هل بإمكانكم تزويدي برقم الطلب ورقم التواصل الصحيح حتى نتمكن من خدمتكم بشكل افضل</span></span></div>
		</div>
		<span class="separator"><span class="separator"> </span></span>

		<div style="color:#999999;font-size:11px"><span class="separator"><span class="separator">11:59 PM, 03rd Feb</span></span></div>
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		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px"><span class="separator"><span class="separator">Mohammad</span></span></div>
		<span class="separator"><span class="separator"><img class="fr-fir fr-dii" height="30px" src="https://images.freshchat.com/30x30/6144f38f5ce63d505d9eb44c5c7b405c574c17d75c18741c867e74675d8a79ae/f_marketingpicFull/u_1997bb1bdd78d6bbbef5a3e446578bec8513319af638f6ab49e96be1ac7b7cad/img_1606839071647.png" style="width:30px;height:30px;border-radius:6px 50% 50%" width="30px"></span></span>

		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
		<div><span class="separator"><span class="separator">نعتذر عميلنا العزيز، هل مازلنا على التواصل؟</span></span></div>
		</div>
		<span class="separator"><span class="separator"> </span></span>

		<div style="color:#999999;font-size:11px"><span class="separator"><span class="separator">12:01 AM, 04rd Feb</span></span></div>
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		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px"><span class="separator"><span class="separator">Rhma Alzahrani</span></span></div>

		<div> </div>
		<span class="separator"><span class="separator"><img class="fr-fil fr-dii" height="30px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/donut.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%" width="30px"></span></span>

		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px">
		<div><span class="separator"><span class="separator">نعم</span></span></div>
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		<span class="separator"><span class="separator"> </span></span>

		<div style="color:#999999;font-size:11px;margin-left:33px"><span class="separator"><span class="separator">12:01 AM, 04rd Feb</span></span></div>
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		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px"><span class="separator"><span class="separator">Rhma Alzahrani</span></span></div>

		<div> </div>
		<span class="separator"><span class="separator"><img class="fr-fil fr-dii" height="30px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/donut.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%" width="30px"></span></span>

		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px">
<span class="separator"><span class="separator"><img class="fr-fic fr-dii" src="https://fc-use1-00-pics-bkt-00.s3.amazonaws.com/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_b8a50bdf54cad55d7d3e85bd8da2bfe1e7db59b183c01ad4432552ad55544ded/img_1612382569424.png"></span></span>

		<div><span class="separator"><span class="separator">رقم الطلب</span></span></div>
		<span class="separator"><span class="separator"> </span></span>
</div>
		<span class="separator"><span class="separator"> </span></span>

		<div style="color:#999999;font-size:11px;margin-left:33px"><span class="separator"><span class="separator">12:02 AM, 04rd Feb</span></span></div>
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		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px"><span class="separator"><span class="separator">Rhma Alzahrani</span></span></div>

		<div> </div>
		<span class="separator"><span class="separator"><img class="fr-fil fr-dii" height="30px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/donut.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%" width="30px"></span></span>

		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px">
		<div><span class="separator"><span class="separator">الرقم الصحيح</span></span></div>
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		<span class="separator"><span class="separator"> </span></span>

		<div style="color:#999999;font-size:11px;margin-left:33px"><span class="separator"><span class="separator">12:02 AM, 04rd Feb</span></span></div>
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		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px"><span class="separator"><span class="separator">Rhma Alzahrani</span></span></div>

		<div> </div>
		<span class="separator"><span class="separator"><img class="fr-fil fr-dii" height="30px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/donut.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%" width="30px"></span></span>

		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px">
		<div><span class="separator"><span class="separator">٠٥٣٦٤٠٣٥٠٥</span></span></div>
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		<span class="separator"><span class="separator"> </span></span>

		<div style="color:#999999;font-size:11px;margin-left:33px"><span class="separator"><span class="separator">12:03 AM, 04rd Feb</span></span></div>
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		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px"><span class="separator"><span class="separator">Rhma Alzahrani</span></span></div>

		<div> </div>
		<span class="separator"><span class="separator"><img class="fr-fil fr-dii" height="30px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/donut.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%" width="30px"></span></span>

		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px">
		<div><span class="separator"><span class="separator">الوو</span></span></div>
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		<div style="color:#999999;font-size:11px;margin-left:33px"><span class="separator"><span class="separator">12:05 AM, 04rd Feb</span></span></div>
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		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px"><span class="separator"><span class="separator">Mohammad</span></span></div>
		<span class="separator"><span class="separator"><img class="fr-fir fr-dii" height="30px" src="https://images.freshchat.com/30x30/6144f38f5ce63d505d9eb44c5c7b405c574c17d75c18741c867e74675d8a79ae/f_marketingpicFull/u_1997bb1bdd78d6bbbef5a3e446578bec8513319af638f6ab49e96be1ac7b7cad/img_1606839071647.png" style="width:30px;height:30px;border-radius:6px 50% 50%" width="30px"></span></span>

		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
		<div><span class="separator"><span class="separator">لحظات من فضلك حتى اقوم بالتحقيق</span></span></div>
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		<div style="color:#999999;font-size:11px"><span class="separator"><span class="separator">12:11 AM, 04rd Feb</span></span></div>
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		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px"><span class="separator"><span class="separator">Mohammad</span></span></div>
		<span class="separator"><span class="separator"><img class="fr-fir fr-dii" height="30px" src="https://images.freshchat.com/30x30/6144f38f5ce63d505d9eb44c5c7b405c574c17d75c18741c867e74675d8a79ae/f_marketingpicFull/u_1997bb1bdd78d6bbbef5a3e446578bec8513319af638f6ab49e96be1ac7b7cad/img_1606839071647.png" style="width:30px;height:30px;border-radius:6px 50% 50%" width="30px"></span></span>

		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
		<div><span class="separator"><span class="separator">شكرا على الانتظار</span></span></div>
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		<span class="separator"><span class="separator"> </span></span>

		<div style="color:#999999;font-size:11px"><span class="separator"><span class="separator">12:11 AM, 04rd Feb</span></span></div>
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		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px"><span class="separator"><span class="separator">Mohammad</span></span></div>
		<span class="separator"><span class="separator"><img class="fr-fir fr-dii" height="30px" src="https://images.freshchat.com/30x30/6144f38f5ce63d505d9eb44c5c7b405c574c17d75c18741c867e74675d8a79ae/f_marketingpicFull/u_1997bb1bdd78d6bbbef5a3e446578bec8513319af638f6ab49e96be1ac7b7cad/img_1606839071647.png" style="width:30px;height:30px;border-radius:6px 50% 50%" width="30px"></span></span>

		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
		<div><span class="separator"><span class="separator">سيتم رفع القضية الى الجهة المعنية بعد انهاء المحادثة وسيتم استلام الرسالة لحضرتك عبر البريد المسجل  </span></span></div>
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		<div style="color:#999999;font-size:11px"><span class="separator"><span class="separator">12:11 AM, 04rd Feb</span></span></div>
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		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px"><span class="separator"><span class="separator">Mohammad</span></span></div>
		<span class="separator"><span class="separator"><img class="fr-fir fr-dii" height="30px" src="https://images.freshchat.com/30x30/6144f38f5ce63d505d9eb44c5c7b405c574c17d75c18741c867e74675d8a79ae/f_marketingpicFull/u_1997bb1bdd78d6bbbef5a3e446578bec8513319af638f6ab49e96be1ac7b7cad/img_1606839071647.png" style="width:30px;height:30px;border-radius:6px 50% 50%" width="30px"></span></span>

		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
		<div><span class="separator"><span class="separator">هل لحضرتك أي استفسار آخر يمكنني مساعدتك به؟</span></span></div>
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		<span class="separator"><span class="separator"> </span></span>

		<div style="color:#999999;font-size:11px"><span class="separator"><span class="separator">12:11 AM, 04rd Feb</span></span></div>
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		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px"><span class="separator"><span class="separator">Mohammad</span></span></div>
		<span class="separator"><span class="separator"><img class="fr-fir fr-dii" height="30px" src="https://images.freshchat.com/30x30/6144f38f5ce63d505d9eb44c5c7b405c574c17d75c18741c867e74675d8a79ae/f_marketingpicFull/u_1997bb1bdd78d6bbbef5a3e446578bec8513319af638f6ab49e96be1ac7b7cad/img_1606839071647.png" style="width:30px;height:30px;border-radius:6px 50% 50%" width="30px"></span></span>

		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
		<div><span class="separator"><span class="separator">كان من دواعي سروري مساعدتكم. </span></span></div>
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