Subject: New Reply Received - Re: How did you enjoy shopping with us?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 04 Feb 2021 03:17:52 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.  Re: How did you enjoy shopping with us?  Ticket comment <div dir="auto">Hello</div>
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<div dir="auto">Thank you I have received the email about the refund for the box but not yet for the two dresses that were picked up too.</div>
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<div dir="auto">Please could you follow up about that.</div>
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<div dir="auto">Thanks.</div>
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<div dir="auto">Berenice</div>
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<div id="composer_signature" dir="auto"><div style="font-size:85%;color:#575757" dir="auto">Sent from my Galaxy</div></div>
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<div>-------- Original message --------</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt; </div>
<div>Date: 04/02/2021  00:05  (GMT+03:00) </div>
<div>To: [email-masked] </div>
<div>Subject: Re: [#1998245] - Re: How did you enjoy shopping with us? </div>
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<div dir="ltr"><div dir="ltr">Hi Berenice ,</div></div>
<div style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial' dir="ltr">
<br style="box-sizing: border-box">Thank you for getting in touch with us.<br style="box-sizing: border-box"><br style="box-sizing: border-box">We sincerely apologize for the inconvenience caused to you.<br style="box-sizing: border-box"><br style="box-sizing: border-box">We have raised the issue to the concern team, we have been informed that the item has been collected and the refund of BHD5.11 has been processed on 03/02/2021 , it will take 4-15 business days to be credited to your account.</div>
<div style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial' dir="ltr">
<br style="box-sizing: border-box">Thank you for you cooperation and patience.<br style="box-sizing: border-box"><br style="box-sizing: border-box">Feel free to reach out to us if you need any further assistance.<br style="box-sizing: border-box"><br style="box-sizing: border-box">Your friends,<br style="box-sizing: border-box">The Support Team<br style="box-sizing: border-box"><br style="box-sizing: border-box">
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1998245