Subject: New Reply Received - Wrong item.
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 28 Jan 2021 22:20:57 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.  Wrong item.  Ticket comment <div>Dear again, </div>
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<div>And what about the item that i have requested?? And the shipping fees?? </div>
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<div>Please clarify those two points <br><div>
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<div>On Friday, January 29, 2021, 12:00 AM, Max &lt;[email-masked]&gt; wrote:</div>
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<div dir="ltr"><div dir="ltr">Hi Lamis ,<br><br>Thank you for shopping with us.<br><br>We sincerely apologize for the inconvenience caused to you. we can see that the return request has been raised , the item will be collected and the amount will be refunded to you.<br><br>Thank you for your patience<br> <br>Feel free to get in touch with us for further assistance.<br> <br>Your friends,<br>The Support Team<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2028176