Subject: New Reply Received - Re: تم إلغاء إرجاع طلبك
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 25 Jan 2021 11:24:07 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.  Re: تم إلغاء إرجاع طلبك   Ticket comment <div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
قدمت طلب ارجاع المنتج يوم الخميس واخذها المندوب المنج يوم السبت وارفقت لكم رقم المندوب والمحادثات التي تثبت ذلك، عند استلام المندوب للمنتج قام بإعطائي ورقة الباركود التي ارفقتها سابقاً، وهذا يعني لست مسؤولاً عما يحصل بعد ذلك، لان سلمت الجزمه المفروض استرد مالي
 على حسب ما ذكر ف سياسة الاحكام لديكم، </div>
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ذا كنت قد دفعت لطلبك بواسطة بطاقة الائتمان أو بطاقة الخصم المباشر، فسيتم تقييد المبلغ المسترد إلى بطاقتك أو حسابك المصرفي حسب طريقة الدفع. وفيما يلي الوقت الذي سيستغرقه الأمر:</div>
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2-5 أيام عمل لتلقي المنتجات المرتجعة.</li>
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2 أيام عمل لإجراء فحص الجودة وإصدار إعادة الأموال.</li>
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إذا كنت قد دفعت لطلبك نقدًا أو عبر خدمة سداد أو بشكرنز، فسوف تتلقى قسيمة إرجاع خلال 48 ساعة من فحص الجودة.</div>
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قد يستغرق المصرف أو جهة إصدار البطاقة فترة عمل إضافية تتراوح من 7-14 يوم عمل لمعالجة المعاملة.</div>
اذا تعدت 14 يوم ببلغ وزارة التجارة </div>
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 هي الصور والورقه الي عطاني المندوب بعد استلامه للمنتج<img style="margin:0px;max-width:100%;cursor:pointer;height:auto" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE4NjI0MjY3MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.xJN3FuVtXN_k-BBe1YA80NnOkbODkWdy5P-4BlV5viE"><img style="margin:0px;max-width:100%;cursor:pointer;height:auto" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE4NjI0MjY3NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.dF6Pr1uCQxcSszueX9dL4aAJ4DId47qiJW8thK8rLvw"><img style="margin:0px;max-width:100%;cursor:pointer;height:auto" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE4NjI0MjY3OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.DYT986Kl0Xkuwu6HWFs85HqClvTWY7ekqHaP-2WXO30"></span>
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وهذي اثبات صور محادثه مع المندوب المستلم</div>
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ورقم جواله : </div>
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<font style="font-size:11pt" color="#000000"><b>من:</b> ‏‏support=[email-masked] &lt;support=[email-masked]&gt; بالنيابة عن Max Fashion &lt;[email-masked]&gt;<br>
<b>‏‏تم الإرسال:</b> 05/جمادى الثانية/1442 05:39 م<br>
<b>إلى:</b> نايف عبدالرؤوف &lt;[email-masked]&gt;<br>
<b>‏‏الموضوع:</b> تم إلغاء إرجاع طلبك </font>
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الطلب #6263681408 </td>
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<td colspan=" 2" style="padding:15px 0 0 0">حمّل تطبيقاتنا الآن</td>
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<a href="https://itunes.apple.com/ae/app/id1161312751" target="_blank" rel="noreferrer"><img alt=" ios icon" width=" 19" src="https://i1.lmsin.net/website_images/ae/emails/icons/apple_app_store.png"></a>
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<a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.maxstores&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_SA_ar" target="_blank" rel="noreferrer"><img alt=" android icon" width=" 19" src="https://i1.lmsin.net/website_images/ae/emails/icons/google_play_store.png"></a>
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<td align=" left" style="padding:2px 10px 0 0"><a href="https://itunes.apple.com/ae/app/id1161312751" style="text-decoration:none; color:#202020" rel="noreferrer">ايفون</a></td>
<td align=" right" style="padding:2px 0 0 10px"><a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.maxstores&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_SA_ar" style="text-decoration:none; color:#202020" rel="noreferrer">اندرويد</a></td>
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<span class="x_navMenu"><a href="https://www.maxfashion.com/sa/ar/department/women?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_SA_ar" target="_blank" style="text-decoration:none; display:inline-block; color:#ffffff; padding:10px 6px; word-wrap:normal" rel="noreferrer">النساء</a></span>
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<span class="x_navMenu"><a href="https://www.maxfashion.com/sa/ar/department/girls?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_SA_ar" target="_blank" style="text-decoration:none; display:inline-block; color:#ffffff; padding:10px 6px; word-wrap:normal" rel="noreferrer">البنات</a></span>
<span class="x_navMenu"><a href="https://www.maxfashion.com/sa/ar/department/boys?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_SA_ar" target="_blank" style="text-decoration:none; display:inline-block; color:#ffffff; padding:10px 6px; word-wrap:normal" rel="noreferrer">الأولاد</a></span>
<span class="x_navMenu"><a href="https://www.maxfashion.com/sa/ar/department/shoes?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_SA_ar" target="_blank" style="text-decoration:none; display:inline-block; color:#ffffff; padding:10px 6px; word-wrap:normal" rel="noreferrer">الأحذية</a></span>
<span class="x_navMenu"><a href="https://www.maxfashion.com/sa/ar/inspiration?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_SA_ar" target="_blank" style="text-decoration:none; display:inline-block; color:#ffffff; padding:10px 6px; word-wrap:normal" rel="noreferrer">الإلهام</a></span>
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We’ve cancelled your return </td>
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مرحبًا نايف عبدالرؤوف, تم إلغاء الإرجاع برقم <span style="color:#00b9e5">1000440029</span> للطلب
<span style="color:#00b9e5"><a href="https://www.maxfashion.com/sa/ar/my-account/order/6263681408?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=full_partial_return_SA_ar" style="color:#00b9e5; text-decoration:none" rel="noreferrer">6263681408</a></span> بناءً على رغبتك.
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لا تتردد في التواصل معنا إذا كنت بحاجة إلى مزيد من المساعدة. </td>
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<strong>تفاصيل الطلب</strong> </td>
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<div style="font-size:15px; color:#202020; padding:0; line-height:20px; margin:0">السعر الكلي</div>
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<div style="font-size:15px; color:#202020; padding:0; line-height:20px; margin:0">الوصف</div>
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80  ريال </td>
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<strong>ماكس</strong>
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<td align="right" style="padding:8px 0 0 0; color:#3d4648; font-weight:600">حذاء رياضي بارز الملمس مع لسان سحب وأطراف مطّاطيّة
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اللون: أزرق </td>
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المقاس: 40 </td>
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الكمية: 1</td>
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<td align="right"><a href="https://www.maxfashion.com/sa/ar/p/162805228?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=full_partial_return_SA_ar" rel="noreferrer"><img alt="" class="x_product" width="100%" style="padding:20px 0 0 0; max-width:135px" src="https://lmsin.net/cdn-cgi/image/h=150,w=150,q=95,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.ssl.cf3.rackcdn.com/max/REC4108NAVYDARK-REC4108-MXWN20100320_01-2100.jpg">
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<strong>80  ريال</strong> </td>
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المجموع </td>
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</td>
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<tr>
<td align="center" width="100%" bgcolor="ffffff" style="padding:10px 0 20px 0; background:#ffffff; border-top:1px solid #eeeeee">

<div class="x_content">
<table border=" 0" cellpadding=" 0" cellspacing=" 0" style="max-width:600px; width:100%; padding:10px 0 0 0; color:#000">
<tbody>
<tr>
<td style="padding:0 15px 15px 0; font-size:15px; font-weight:700; text-align:right; color:#242428">
<span class="x_aligntext">هل تريد المساعدة؟ تواصل معنا</span>
</td>
</tr>
<tr>
<td align="center">
<div class="x_getintouch-block" style="max-width:285px; display:inline-block; padding:0; width:100%">
<table align=" center" width=" 100%" class="x_getintouch" style="border:1px
					solid #eeeeee; max-width:290px; min-height:95px;background-color:
					f9f9f9">
<tbody>
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<td align="right" width="100%">
<table border=" 0" cellpadding=" 0" cellspacing="0" width="100%" style="padding:13px">
<tbody>
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<td style="font-size:11px; padding-right:20px">
<div style="margin:0; padding:0; line-height:20px; text-align:right">
<strong>.تواصل معنا على
</strong>الشبكة الاجتماعية المفضلة لديك </div>
</td>
<td>
<a href="https://www.facebook.com/MaxFashionMENA" target="_blank" style="border:0; margin:0; padding:0; text-decoration:none" rel="noreferrer"><img alt="facebook" width=" 38" src="https://i1.lmsin.net/website_images/ae/emails/icons/fb.png"></a>
</td>
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</tbody>
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</td>
</tr>
</tbody>
</table>
</div>
<div class="x_getintouch-block" style="max-width:285px; display:inline-block; padding:0; width:100%">
<table align=" center" width=" 100%" class="x_getintouch" style="border:1px
					solid #eeeeee; max-width:290px; min-height:95px;background-color:
					f9f9f9">
<tbody>
<tr>
<td align="right" width="100%">
<table border=" 0" cellpadding=" 0" cellspacing="
								0" width="100%" style="padding:13px">
<tbody>
<tr>
<td style="font-size:11px; padding-right:20px">
<div style="margin:0; padding:0; line-height:20px; text-align:right; direction:rtl">
<strong>أرسل لنا بريد إلكتروني الآن</strong> وسنقوم بالرّد عليك في أقرب وقت.</div>
</td>
<td>
<a href="mailto:[email-masked]?Body=Contacted" target="_blank" style="border:0; margin:0; padding:0; text-decoration:none" rel="noreferrer"><img alt=" mailus" width=" 38" src="https://i1.lmsin.net/website_images/ae/emails/icons/mail.png"></a>
</td>
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</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
<tr>
<td align="center" width="100%">
<div class="x_getintouch-block" style="max-width:285px; display:inline-block; padding:0; width:100%">
<table align=" center" width=" 100%" class="x_getintouch" style="border:1px
					solid #eeeeee; max-width:290px; min-height:95px;background-color:
					f9f9f9">
<tbody>
<tr>
<td align="right" width="100%">
<table border=" 0" cellpadding=" 0" cellspacing="0" width="100%" style="padding:13px">
<tbody>
<tr>
<td style="font-size:11px; padding-right:20px">
<div style="margin:0; padding:0; line-height:20px; text-align:right">
<strong style="display:inline-block">800-1111629 اتصل بنا على</strong>
<br>
على مدار أيام الاسبوع، 24 ساعة طوال اليوم</div>
</td>
<td><img alt=" call" width=" 38" src="https://i1.lmsin.net/website_images/ae/emails/icons/call.png"></td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</div>
<div class="x_getintouch-block" style="max-width:285px; display:inline-block; padding:0; width:100%">
<table align=" center" width=" 100%" class="x_getintouch" style="border:1px
					solid #eeeeee; max-width:290px; min-height:95px;background-color:
					f9f9f9">
<tbody>
<tr>
<td align="right" width="100%">
<table border=" 0" cellpadding=" 0" cellspacing="0" width="100%" style="padding:13px">
<tbody>
<tr>
<td style="font-size:11px; padding-right:20px">
<div style="margin:0; padding:0; line-height:20px; text-align:right">غرّد لنا بصفحتنا على تغريد
<strong>maxfashionMENA@</strong>
</div>
</td>
<td>
<a href="https://twitter.com/maxfashionMENA" target="_blank" style="border:0; margin:0; padding:0; text-decoration:none" rel="noreferrer"><img alt=" twitter" width=" 38" src="https://i1.lmsin.net/website_images/ae/emails/icons/twitter.png"></a>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
<tr>
<td class="x_two-column" align="center" style="padding:5px 0 0 0; background:#eeeeee">

<div class="x_content">
<div class="x_column" style="width:49%; display:inline-block">
<table width="100%">
<tbody>
<tr>
<td class="x_inner" align="right">
<table class="x_contents">
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<td align="right"><span style="font-size:11px; color:#848483">© 2017 ريتيل وارلد ليمتد
</span></td>
<td> </td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</div>
<div class="x_column" style="width:49%; display:inline-block">
<table width="100%">
<tbody>
<tr>
<td class="x_inner" align="left">
<table class="x_contents">
<tbody>
<tr>
<td align="left" style="text-align:left; width:100%"><span style="font-size:11px; color:#848483"><a href="https://www.maxfashion.com/sa/ar/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_SA_ar" target="_blank" style="text-decoration:none; color:#848483" rel="noreferrer">سياسة
 الخصوصية</a>  | <a href="https://www.maxfashion.com/sa/ar/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_SA_ar" target="_blank" style="text-decoration:none; color:#848483" rel="noreferrer">
الشروط والأحكام</a> </span></td>
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</td>
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</tbody>
</table>
</div>
</div>
</td>
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</td>
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</td>
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</div>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1998346