Subject: New Reply Received - لم استلم الطلب
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 24 Jan 2021 20:34:12 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.  لم استلم الطلب   Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/W4okh5n-n9Eh-xRcOZbiiw~~/AALN9wA~/RgRh7w1APVcDc3BjQgpgCcDZDWC1wcUxUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~"></div>
Dears,<br>
<br>
Well received we will proceed with the action as requested.<br>
<br>
Best regards. 
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<span class="labelnormal"><span class="labelname_sf">Azmy Awad </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>24/1/2021 9:49 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#2013343] - لم استلم الطلب<br>
 
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<div dir="ltr">Hi Team,<br>
<br>
Problem Statement: What is the issue (Late Delivery) Courier Team<br>
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Order Date : 21/01/2021<br>
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Order ID: 6266044348<br>
Tracking ID: SD000995302</div>

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Assistance Required: Need Urgent Delivery<br>
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Issue Description: The order was shipped from our side on 21/01/2021  but till now the order has not delivered to the customer . As per customer that courier attempted once however his tome was very rude .so we request you to arrange a delivery on priority basis.<br>
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Regards,<br>
Shafeeque</div>

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<blockquote class="freshdesk_quote">في الأحد, 24 يناير في 4:09 PM <span class="separator">, Hsoosh600 Hsoosh600 &lt;[email-masked]&gt; كتب: </span>

<div style="direction:rtl"><span class="separator">٠٥٠١٩٤٢٢٢٠ او ٠٥٠١٩٤٢٢٢٦ القصيم الشماسيه حي النخيل </span></div>
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<div dir="rtl"><span class="separator">أُرسلت من الـ iPhone</span></div>
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<span class="separator">في ٢٤‏/٠١‏/٢٠٢١ الساعة ١:٤٢ ص، كتب/كتبت ‏Centrepoint ‏&lt;[email-masked]&gt;:</span><br>
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<div dir="rtl" style="text-align:right"><span class="separator">مرحبا سلطان ،</span></div>

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<div dir="rtl" style="text-align:right"><span class="separator">شكرا لتواصلك معنا</span></div>

<div dir="rtl" style="text-align:right"> </div>

<div dir="rtl" style="text-align:right"><span class="separator">نعتذر على الازعاج الذي تسببنا به</span></div>

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<div dir="rtl" style="text-align:right"><span class="separator">نود اعلامكم بانه تبعا لبيانات فريق الشحن انه تمت عدة محاولات على الرقم 966501942226 ولكن ليس هناك استجابة وقد تم اعادة جدول التوصيل مرة اخرى ، الرجاء تزويدنا برقم التواصل البديل وعنوانك الكامل لنقوم بمشاركته مع فريق الشحن ليتم التوصيل.</span></div>

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<div dir="rtl" style="text-align:right"><span class="separator">شكرا لتعاونكم </span></div>

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<div dir="rtl" style="text-align:right"><span class="separator">لا تتردد في التواصل بنا في حال وجود اية استفسارات.</span></div>

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<div dir="rtl" style="text-align:right"><span class="separator">اصدقائك</span></div>

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<div dir="rtl" style="text-align:right"><span class="separator">فريق الدعم</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2013343