Subject: New Reply Received - My account - cart - check out
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 19 Jan 2021 03:43:48 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.  My account - cart - check out  Ticket comment <div class="ydp510b0f92yahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px">
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        <div>Hai</div>
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<div>Appreciate your immediate reply and guidance procedure.</div>
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<div>As stated, cleared search history and cookies. I logged in from browser first and encountered same issue. Signed out from browser and tried from app too. Still the same problem persists. </div>
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<div>Recently bought Oppo Reno 4 and using currently that. </div>
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<div>Attached herewith screenshots of </div>
<div>1. Phone details</div>
<div>2. Pic of cart msg</div>
<div>3. Error  msg when I click check out.</div>
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<div>Tnx for it support.</div>
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<div>Regards</div>
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<div>R. Subbashini</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tuesday, January 19, 2021, 04:09:23 AM GMT+4, Centrepoint &lt;[email-masked]&gt; wrote:
                
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<div dir="ltr">Hi Subbashini81<br>
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<div>We apologies for the inconvenience caused.</div>
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<div>If you are still facing the issue, kindly clear your browser's search history and cookies and try Logging in again.</div>
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<br>If the same problem persists, please provide us with the screenshot of the error, the type of phone and the type of mobile version that you are using for further assistance.</div>
<div dir="ltr">As far amount deduction we are unable to find a transaction in your account , in case the amount deducted it will refunded back to your card from bank side within 4-7 business days . If not refunded please provide us the transaction ID and amount so that we assist you.<br><br>
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<div>Thanks for your cooperation and appreciate your understanding with us.</div>
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<div>Please feel free to contact us in case of any queries.</div>
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<div>Your friends,<br>The Support Team</div>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043184394803'>Screenshot_2021-01-19-07-15-16-35.jpg</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043184394804'>Screenshot_2021-01-19-07-29-47-92.jpg</a><br />3. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043184394805'>Screenshot_2021-01-19-07-18-53-18_83cc186a3f62a8933376a2a9e1d7e278.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1996959