Subject: New Reply Received - More money charged
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 18 Jan 2021 09:19:12 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.  More money charged  Ticket comment <div>Hi</div>
<div>I know that 76 riyals have been credited for 3 items but total returned items were 4 and the amount to be credited was 112 riyals so 26 riyals are still remaining!!</div>
<div>Kindly credit the remaining amount.</div>
<div>Thanks.<br><div>
<br><div dir="ltr">Sent from my iPhone</div>
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<div>On 18 Jan 2021, at 1:06 AM, Max &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr" style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial'>Hi Tehreem,​</div>
<div dir="ltr" style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial'>​<br style="box-sizing: border-box">
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<div dir="ltr" style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial'>Thank you for reaching out to us and giving us the opportunity to serve you.<br style="box-sizing: border-box"><br style="box-sizing: border-box">We sincerely apologize for any inconvenience caused ​and for the delay.</div>
<div dir="ltr" style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial'>We have raised the issue to provide you a voucher for 50 SAR .and as far refund the amount 76.4865 SAR  for 3 returned items has been refunded  to your my credit wallet and 7.5135 has been deducted for the voucher is used .<br style="box-sizing: border-box">We are looking forward to hear from you soon. Thank you for your help!<br style="box-sizing: border-box"><br style="box-sizing: border-box">Your Friends,<br style="box-sizing: border-box">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1960556