Subject: Re: POD // 6238751045
From: Mohammad Shafeeque <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Thu, 14 Jan 2021 11:52:01 -0700 (MST)

Hi Team, 

Please update us about the below. 

Regards 

From: "Seeta Seeta" <[email-masked]> 
To: [email-masked] 
Cc: "Akshay Berry" <[email-masked]>, "jessie caparas" <[email-masked]>, "Mohd Imran" <[email-masked]>, "malik ismail" <[email-masked]>, "awshmary" <[email-masked]>, "salshwaya" <[email-masked]>, "spcare" <[email-masked]>, "Lm-el2" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Mohammad Shafeeque" <[email-masked]> 
Sent: Wednesday, January 6, 2021 12:56:23 PM 
Subject: Re: POD // 6238751045 

Hi Team, 

Thank you for sharing the POD. However, the customer is not satisfied with the POD. Also the order was placed under Inah Musico. 

Thanks & Regards, 
Seeta Kunwar 

From: Abdulaziz A. Al-Sarran <[email-masked]> 
Sent: Tuesday, January 5, 2021 3:08:29 PM 
To: Ramesh Gottimukkala <[email-masked]>; Akshay Berry <[email-masked]>; seeta.seeta <[email-masked]>; Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>; Malik Ismail <[email-masked]> 
Cc: Adil W. ALshmary <[email-masked]>; saad i. binshuwayyi <[email-masked]>; SPCARE <[email-masked]>; Lm-el2 <[email-masked]>; Escalations Dxbteam <[email-masked]>; Fauzan Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Mohammad Shafeeque <[email-masked]> 
Subject: RE: POD // 6238751045 

External email sender, please take precaution. 

Hi Ramish. 

Please find the below screen capture indicting the customer information who received the shipment ( Faisal Al Shally ) along with the signature. 

Regards 

AbdulAziz. 

From: Ramesh Gottimukkala <[email-masked]> 
Sent: Tuesday, January 5, 2021 2:25 PM 
To: Akshay Berry <[email-masked]>; seeta.seeta <[email-masked]>; Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>; Malik Ismail <[email-masked]>; Abdulaziz A. Al-Sarran <[email-masked]> 
Cc: Adil W. ALshmary <[email-masked]>; saad i. binshuwayyi <[email-masked]>; SPCARE <[email-masked]>; Lm-el2 <[email-masked]>; Escalations Dxbteam <[email-masked]>; Fauzan Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Mohammad Shafeeque <[email-masked]> 
Subject: Re: POD // 6238751045 

+ [ mailto:[email-masked] | @Abdulaziz A. Al-Sarran ] 

Need your support 

Regards 

Ramesh 

Manager LastMile operation 

2nd Floor l Landmark Arabia I 

Riyadh Gallery Mall I Riyadh 

Kingdom of Saudi Arabia 

+966-567299089 

From: Akshay Berry < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, January 5, 2021 2:02:30 PM 
To: seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >; Mohd Imran < [ mailto:[email-masked] | [email-masked] ] >; Malik Ismail < [ mailto:[email-masked] | [email-masked] ] >; Ramesh Gottimukkala < [ mailto:[email-masked] | [email-masked] ] > 
Cc: awshmary < [ mailto:[email-masked] | [email-masked] ] >; salshwaya < [ mailto:[email-masked] | [email-masked] ] >; spcare < [ mailto:[email-masked] | [email-masked] ] >; Lm-el2 < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Musalman < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Mohammad Shafeeque < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: POD // 6238751045 

[ mailto:[email-masked] | @Seeta Seeta ] Please proceed as goodwill refund if the customer did not receive the order. 

[ mailto:[email-masked] | @Ramesh Gottimukkala ] Please debit the courier partner as they failed to provide POD. 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, January 5, 2021 1:47 PM 
To: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >; Mohd Imran < [ mailto:[email-masked] | [email-masked] ] >; Akshay Berry < [ mailto:[email-masked] | [email-masked] ] >; Malik Ismail < [ mailto:[email-masked] | [email-masked] ] > 
Cc: awshmary < [ mailto:[email-masked] | [email-masked] ] >; salshwaya < [ mailto:[email-masked] | [email-masked] ] >; spcare < [ mailto:[email-masked] | [email-masked] ] >; Lm-el2 < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Musalman < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Mohammad Shafeeque < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: POD // 6238751045 
Importance: High 

External email sender, please take precaution. 

Hi Team, 

Can you please assist us in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
To: "jessie caparas" < [ mailto:[email-masked] | [email-masked] ] >, "Mohd Imran" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "awshmary" < [ mailto:[email-masked] | [email-masked] ] >, "salshwaya" < [ mailto:[email-masked] | [email-masked] ] >, "spcare" < [ mailto:[email-masked] | [email-masked] ] >, "Lm-el2" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "M Ataullah" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, 21 December, 2020 18:17:57 
Subject: Re: POD // 6238751045 

Hi Team. 

Can you please assist us in the below case. As the case is pending from long time. 

Regards 

Shakeeb 

From: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
To: [ mailto:[email-masked] | [email-masked] ] , "Salshwaya" < [ mailto:[email-masked] | [email-masked] ] >, "spcare" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] >, "Mohd Imran" < [ mailto:[email-masked] | [email-masked] ] >, "Lm-el2" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "M Ataullah" < [ mailto:[email-masked] | [email-masked] ] >, "Salshwaya" < [ mailto:[email-masked] | [email-masked] ] >, "awshmary" < [ mailto:[email-masked] | [email-masked] ] >, "spcare" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, 13 December, 2020 13:20:25 
Subject: Re: POD // 6238751045 

Hi Team, 

Requesting you to kindly provide us the POD for CRDSAL0092488420, as the customer is claiming he has not received the order. 

Thanks & Regards, 
Seeta Kunwar 

From: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, December 11, 2020 6:35 PM 
To: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >; Mohd Imran < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; M Ataullah < [ mailto:[email-masked] | [email-masked] ] >; salshwaya < [ mailto:[email-masked] | [email-masked] ] >; awshmary < [ mailto:[email-masked] | [email-masked] ] >; spcare < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: POD // 6238751045 
Importance: High 

External email sender, please take precaution. 

Hi Team, 

Can you please assist us in the below case. As the case is pending from long time. 

Thanks & Regards, 
Seeta Kunwar 

From: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
To: "spcare" < [ mailto:[email-masked] | [email-masked] ] >, "awshmary" < [ mailto:[email-masked] | [email-masked] ] >, "salshwaya" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, 4 December, 2020 20:31:17 
Subject: POD // 6238751045 

Hi Team, 

Order Date : Nov 4, 2020 

Delivery Date: Nov 8, 2020 

Order ID: 6238751045 
Tracking ID: CRDSAL0092488420 

Assistance Required: Need urgent proof of delivery. 

Issue Description: The customer reported that he did not receive the order. 

​ 

Please share the poof of delivery with the ID. 

Thanks & Regards, 
Seeta Kunwar 

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com