Subject: Ticket Assigned - Conversation with shyma
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 12 Jan 2021 07:08:46 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with shyma shyma                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  shyma Bot:  Hi Shyma ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9625105016 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:00 AM, 12th Jan                   Mohammad                   Hi Shyma,thank you for contacting us. I'm Shafeeque .  How may I help you?           11:02 AM, 12th
  Jan                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           11:04 AM, 12th Jan                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:08 AM, 12th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1979389