Subject: Ticket Assigned - Conversation with hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 10 Jan 2021 05:47:59 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6261622011 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0552424028            09:33 AM, 10th Jan                   Mohammad                   Hi,thank you for contacting us. I'm Shafeeque .  How may I help you?           09:33 AM, 10th Jan                     hello                    Sir           09:33 AM, 10th Jan                     hello                    Hello           09:33 AM, 10th Jan                     hello                    With regards to my order ..           09:33 AM, 10th Jan                     hello                    I check the tracking status           09:34 AM, 10th Jan                     hello                    It says yesterday it was undelivered but I didnot received any calls for that           09:34 AM, 10th Jan                     hello                    I need the strollee urgently           09:34 AM, 10th Jan                   Mohammad                   May I request you to be on hold while I retrieve those information for you           09:35 AM, 10th Jan                   Mohammad                   Thank you for holding up           09:35 AM, 10th Jan                     hello                    Ok           09:35 AM, 10th Jan                     hello                    Also I have two more ordeds paid already, please confirm when can i receive it.           09:36 AM, 10th Jan                   Mohammad                   As we can see that the courier contacted you on 966552424028 however there was no response           09:36 AM, 10th Jan                   Mohammad                   it will delivered within 1-2 days once again           09:37 AM, 10th Jan                   Mohammad                   Please provide us the order No.           09:37 AM, 10th Jan                     hello                    No sir not contact me           09:37 AM, 10th Jan                     hello                    No calls           09:37 AM, 10th Jan                     hello                             09:38 AM, 10th Jan                     hello                    U can see the screen shot           09:38 AM, 10th Jan                     hello                    6261543647           09:39 AM, 10th Jan                     hello                    Can u confirm thia as very urgent           09:39 AM, 10th Jan                     hello                    My birthday is after tomorrow i need this order fast           09:39 AM, 10th Jan                     hello                    Or u can help me to keep my two orders in click and collect at ur branch           09:40 AM, 10th Jan                     hello                             09:41 AM, 10th Jan                   Mohammad                   As i can see it is in transit it will be delivered within 24 -48 hours            09:44 AM, 10th Jan                     hello                    Ok           09:46 AM, 10th Jan                     hello                    Please let them call me ok           09:46 AM, 10th Jan                   Mohammad                   Sure,           09:47 AM, 10th Jan                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:47 AM, 10th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1972380