Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 09 Jan 2021 12:58:35 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hii           04:47 PM, 09th Jan                     User                    i wants to add something in my order           04:48 PM, 09th Jan                   Mohammad                    Hi,thank you for contacting us. I'm Shafeeque .I will be happy to help you.            04:48 PM, 09th Jan                     User                    Thanks           04:48 PM, 09th Jan                   Mohammad                   Have you already placed the order           04:48 PM, 09th Jan                   Mohammad                   Sorry, we are unable to modify the order once it is placed           04:49 PM, 09th Jan                     User                    Yes           04:49 PM, 09th Jan                   Mohammad                   You can cancel the order and place new one           04:50 PM, 09th Jan                   Mohammad                   Is there anything else that i can assist you with ?           04:51 PM, 09th Jan                     User                    I want to add is this something I was canceling in the order again because it is another thing is out of stock           04:52 PM, 09th Jan                   Mohammad                   Sorry , this option is not available right now           04:52 PM, 09th Jan                     User                    Like before I cancel item I want to fix the first item again I am doing my order will be two items           04:53 PM, 09th Jan                   Mohammad                   I suggest you try to place a new order first , if you find all items are added in the new order then cancel the old one as we are not having the option to add items in the order once placed           04:55 PM, 09th Jan                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:58 PM, 09th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1970803