Subject: Ticket Assigned - Conversation with kriscelle
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 08 Jan 2021 11:16:41 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with kriscelle kriscelle                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi this is kriscelle blanco,i received my order today and one item is missing Bot:  Please enter your name Customer:  kriscelle Bot:  Hi Kriscelle ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9627080058 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0505889507            03:07 PM, 08th Jan                   Mohammad                   Hi Kriscelle,thank you for contacting us. I'm Shafeeque .  How may I help you?           03:10 PM, 08th Jan                     kriscelle                    Hi i received my order today and i noticed one item is missing.           03:11 PM, 08th Jan                     kriscelle                    This is the order no. 9627080058           03:12 PM, 08th Jan                     kriscelle                    I ordered 6 Men's pants...3 Splash pants and 3 Iconic pants. I received only 2 Iconic pants.           03:13 PM, 08th Jan                   Mohammad                    we apologize for the inconvenience           03:13 PM, 08th Jan                   Mohammad                   The item (Sustainable Iconic Solid Mid-Rise Pants with Pockets) is still not shipped and will be delivered with other courier           03:14 PM, 08th Jan                   Mohammad                   Is there anything else that i can assist you with ?           03:14 PM, 08th Jan                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:15 PM, 08th Jan                     kriscelle                    Alright..thanks           03:15 PM, 08th Jan                     kriscelle                    I will be waiting for the next shipment           03:16 PM, 08th Jan                   Mohammad                   We are happy to serve you           03:16 PM, 08th Jan                   Mohammad                   Sure           03:16 PM, 08th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1967838