Subject: Ticket Assigned - Conversation with hii
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 08 Jan 2021 10:50:49 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hii hii                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hii Bot:  Hi Hii ,what do you need help with? Customer:  Order Status Customer:  hiii Bot:  Hi Hii ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  8227116713 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96596961177            02:33 PM, 08th Jan                     hii                    can i recive my order from any store           02:34 PM, 08th Jan                   Mohammad                    Hi,thank you for contacting us. I'm Shafeeque .I will be happy to help you.            02:35 PM, 08th Jan                     hii                    same here           02:35 PM, 08th Jan                     hii                    hiii shafeeque           02:35 PM, 08th Jan                   Mohammad                   May I request you to be on hold while I retrieve those information for you           02:36 PM, 08th Jan                     hii                    i want to collect my order from al rai center point store           02:36 PM, 08th Jan                     hii                    heloww.......           02:36 PM, 08th Jan                   Mohammad                   sorry we are unable to change the store however you can collect from the store you chose           02:37 PM, 08th Jan                   Mohammad                   the address is : Murtaza calcutta  75 street building 102 block 1 الكويت (KW)           02:37 PM, 08th Jan                     hii                    ya but i want to collect my order from al rai           02:38 PM, 08th Jan                     hii                    instant of home delivery i will collect my order from al rai center point           02:39 PM, 08th Jan                     hii                    is it possible           02:40 PM, 08th Jan                   Mohammad                   Sorry not possible           02:40 PM, 08th Jan                   Mohammad                   Is there anything else that i can assist you with ?           02:41 PM, 08th Jan                     hii                    becoz i m going to india day after tomorrow           02:41 PM, 08th Jan                     hii                    helloww wwww           02:42 PM, 08th Jan                   Mohammad                   we are sorry , we are not able to change the address or store once the order is placed           02:42 PM, 08th Jan                     hii                    but exactly when i will receive my order           02:42 PM, 08th Jan                   Mohammad                   the order will be cancelled automatically after 14 days once you receive the SMS           02:43 PM, 08th Jan                     hii                    no i dont want to cancelled           02:43 PM, 08th Jan                   Mohammad                   it will take 1-2 days for collection           02:44 PM, 08th Jan                     hii                    ook can u do one thing can u delivered after 7 pm           02:45 PM, 08th Jan                     hii                    on Sunday           02:45 PM, 08th Jan                   Mohammad                   your order is for store pick up & we are unable to deliver it           02:46 PM, 08th Jan                     hii                    i did home delivery           02:47 PM, 08th Jan                     hii                    ook can u cheak from which store i have to collect           02:48 PM, 08th Jan                   Mohammad                   yes , Sorry for the above message           02:48 PM, 08th Jan                     hii                    wht do u want to say           02:49 PM, 08th Jan                     hii                    u will do home delivery           02:49 PM, 08th Jan                   Mohammad                   the order is placed for home delivery and courier will contact you within 1-2 working days           02:49 PM, 08th Jan                     hii                    ooook           02:50 PM, 08th Jan                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:50 PM, 08th Jan                     hii                    ooook           02:50 PM, 08th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1967783