Subject: New Reply Received - Re: I did not get the Sofa
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sat, 02 Jan 2021 07:20:04 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.  Re: I did not get the Sofa  Ticket comment <div dir="ltr">
<div class="gmail_default" style="font-family:verdana,sans-serif;font-size:small">Hi, </div>
<div class="gmail_default" style="font-family:verdana,sans-serif;font-size:small"><br></div>
<div class="gmail_default" style="font-family:verdana,sans-serif;font-size:small">I do not ever want to buy anything from Home Center again. </div>
<div class="gmail_default" style="font-family:verdana,sans-serif;font-size:small"><br></div>
<div class="gmail_default" style="font-family:verdana,sans-serif;font-size:small">Please refund me the money to my bank account directly. </div>
<div class="gmail_default" style="font-family:verdana,sans-serif;font-size:small"><br></div>
<div class="gmail_default" style="font-family:verdana,sans-serif;font-size:small">If you answer this email, <u>just let me know when I should expect the money in my account</u> so I do not report your business to the authorities thinking you are trying to lie, and stall, and rob me <b><u>again,</u> </b>when the money transference is in the middle of being processed.</div>
<div class="gmail_default" style="font-family:verdana,sans-serif;font-size:small"><br></div>
<div class="gmail_default" style="font-family:verdana,sans-serif;font-size:small">- Nada</div>
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<div>On Sat, Jan 2, 2021 at 8:43 AM Homecentre &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
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<div dir="ltr" style='box-sizing:border-box;word-break:break-word;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'>Hi Nada,<br style="box-sizing:border-box"><br style="box-sizing:border-box">Thank you for contacting us.<br style="box-sizing:border-box"><br style="box-sizing:border-box">Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for the delay in response .<br><br>As we can see the the item has been out of stock item ( 161615470 - - Verona 3-Seater Fabric Sofa ) and the refund has been processed as a  voucher  which you can use it on your next purchase with us. The voucher code you need to apply in promo code section at checkout .</div>
<div dir="ltr" style='box-sizing:border-box;word-break:break-word;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'>Voucher code : (<strong>8924726069217-86369-19176</strong>)<br>*Terms and conditions apply<br> <br>* Terms and conditions:<br>Voucher Code: 8921673074657-87562-49209<br>1. This voucher code is valid till 6 Months<br>2. Voucher is only valid on HOME CENTRE<br>3. The voucher code can only be used once, on a single transaction – per head/credit card/registration. </div>
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<br style="box-sizing:border-box"><br style="box-sizing:border-box">Feel free to get in touch with us for further assistance.<br style="box-sizing:border-box"><br style="box-sizing:border-box">Your friends,<br style="box-sizing:border-box">The Support Team</div>
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<br><div><br></div>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr"><div><div dir="ltr">
<div>Nada Faris<br>Writer &amp; Performance Poet </div>
<div>P.O. Box 1843,<br>Sabah Al Salem<br>Code 44512,<br>KUWAIT</div>
<div>Email: <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>
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<div>Website: <a href="http://www.nadafaris.com" target="_blank" rel="noreferrer">www.nadafaris.com</a> <br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1576604