Subject: New Reply Received - need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 31 Dec 2020 11:58:52 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.  need escalation  Ticket comment <div dir="auto">رقم التواصل</div>
<div dir="auto">0556221174</div>
<div dir="auto">الرياض حي الشهداء</div>
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<div id="composer_signature" dir="auto"><div style="font-size:85%;color:#575757" dir="auto">Sent from my Galaxy</div></div>
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<div>-------- Original message --------</div>
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<div>From: Centrepoint &lt;[email-masked]&gt; </div>
<div>Date: 31/12/2020  14:21  (GMT+03:00) </div>
<div>To: [email-masked] </div>
<div>Subject: Re: [#1879751] - need escalation </div>
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<span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word" lang="ar-SA" dir="rtl">شكراً لك على تواصلك معنا</span>.</div>
<span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word" lang="ar-SA">تقبل كامل اعتذارنا عن الإزعاج الذي تسببنا به</span>.</div>
<div style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin-top: 0.49cm; margin-bottom: 0.49cm; line-height: 14px; text-align: right' dir="rtl"><span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word" lang="ar-SA" dir="rtl">نعتذر عن التاخير ولقد قمنا برفع طلب حضرتك للجهات المعنية لاستلام المنتجات ويرجى تزويدنا برقم التوصل البديل وعنوانكم الكامل لنتمكن من خدمتكم٫</span></div>
<span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word" lang="ar-SA">لا تتردد في الاتصال بنا للحصول على مزيد من المساعدة</span>.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1879751