Subject: New Reply Received - U
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 30 Dec 2020 13:14:58 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.  U  Ticket comment <div>Dear team, <br>
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Well noted and received. We will do our best to have this order collected at the earliest convenience.<br>
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Best regards .<br>
 
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<span class="labelnormal"><span class="labelname_sf">Lubna Shehadeh</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>30/12/2020 4:40 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#1937351] - U<br>
 
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<div>Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1937351" rel="noreferrer">#1937351</a> raised by Ramy Ahmed ().</div>
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<div>Hi Team,</div>

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<div>Problem Statement: Late Collection</div>

<div dir="ltr">Order Date :  18/11/20</div>

<div dir="ltr">Order ID: 6244088285</div>

<div dir="ltr">Tracking ID: SD000717453</div>

<div>Assistance Required: Need Urgent Collection</div>

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<div dir="ltr">Issue Description: The return request was created on 07/12/2020 and till now the item has not collected from the customr so kindly arrange the collection on priority basis.</div>

<div dir="ltr">Address : Abha Khamis Road, Tahlia Roundabout, next to Sony World<br>
Contact No: 0567553701</div>

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<div>Regards,</div>

<div>Shafeeque</div>
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<blockquote class="freshdesk_quote">On Wed, 30 Dec at 4:37 PM <span class="separator">, Centrepoint &lt;[email-masked]&gt; wrote: </span>

<div><span class="separator">مرحبا رامي ،شكراً لك على تواصلك معنا.تقبل كامل اعتذارنا عن الإزعاج الذي تسببنا به وعلى التاخير،يرجى العلم بأننا قمنا برفع طلب حضرتك للجهات المعنية لارجاع المبلغ و سيتم اتخاذ الإجراء. شكرا لتعاونكم.</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1937351