Subject: Ticket Assigned - Conversation with hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 23 Dec 2020 04:34:16 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi again! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6238751045 Bot:    Your order status is : Delivered    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            01:33 PM, 10th Nov                     hello                    Why it took so long to get my order           01:34 PM, 10th Nov                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           01:34 PM, 10th Nov                     hello                    I haven't receive yet my order           01:34 PM, 10th Nov                     hello                    Almost a week           01:34 PM, 10th Nov                   Shivani                    6238751045           01:35 PM, 10th Nov                     hello                    A notification I received and stated there that it was sent already thru Saudi post           01:35 PM, 10th Nov                     hello                    Yes           01:35 PM, 10th Nov                   Shivani                    I have checked and our team contacted you on #966559802426 and delivered your order on 8 Nov, 2020.           01:36 PM, 10th Nov                     hello                    And it was deducted from my card. I paid for it and why it took so long to deliver the item           01:36 PM, 10th Nov                     hello                    Can u just send me message thru whatssap           01:36 PM, 10th Nov                     hello                    Bec may number was barged           01:37 PM, 10th Nov                     hello                    I can't receive any incoming calls           01:37 PM, 10th Nov                   Shivani                    As per our record your order has been delivered.           01:37 PM, 10th Nov                     hello                    Where           01:37 PM, 10th Nov                     hello                    I haven't received           01:37 PM, 10th Nov                     hello                    No chat           01:37 PM, 10th Nov                     hello                    No text           01:37 PM, 10th Nov                   Shivani                    Is this 966559802426 your correct contact number?           01:38 PM, 10th Nov                     hello                    0559802426           01:38 PM, 10th Nov                     hello                    Just text me OK bec I can't receive any calls           01:38 PM, 10th Nov                     hello                    I have whatssapp           01:38 PM, 10th Nov                     hello                    Can u just trace where it is           01:39 PM, 10th Nov                     hello                    Where Saudi post           01:39 PM, 10th Nov                     hello                    It was the first time I ordered and I'm totally disgusted           01:40 PM, 10th Nov                   Shivani                    I would like to inform you that your order has been delivered already.           01:40 PM, 10th Nov                     hello                    I didn't receive           01:40 PM, 10th Nov                     hello                    No one has texted me or reach me in anyway           01:41 PM, 10th Nov                     hello                    U sent it thru Saudi post right           01:41 PM, 10th Nov                   Shivani                    I request you to please check with your security, family and neighbours regarding your order.           01:41 PM, 10th Nov                   Shivani                    Yes, your order was delivered through Saudi post.           01:41 PM, 10th Nov                     hello                    I don't have neighbor I'm living inside hospital           01:42 PM, 10th Nov                     hello                    Accommodation           01:42 PM, 10th Nov                   Shivani                    Thank you for confirming.           01:42 PM, 10th Nov                     hello                    Can u tract where it is           01:42 PM, 10th Nov                   Shivani                    I will forward your order issue to our concerned team and will get back to you via email.           01:43 PM, 10th Nov                   Shivani                    [email-masked]           01:43 PM, 10th Nov                     hello                    Yes plssss           01:43 PM, 10th Nov                   Shivani                    Is this your correct email address.           01:43 PM, 10th Nov                     hello                    Yes           01:43 PM, 10th Nov                   Shivani                    Thank you.           01:43 PM, 10th Nov                   Shivani                    Is there anything else I can help you with?            01:43 PM, 10th Nov                   Shivani                    It was a pleasure assisting you. Thank you for contacting us.           01:46 PM, 10th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1671522