Subject: Ticket Assigned - Conversation with gulnaz
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 23 Dec 2020 03:17:12 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with gulnaz gulnaz                    Bot:  Hi again! Bot:  Please enter your name Customer:  gulnaz Bot:  Hi Gulnaz ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6237910465 Bot:    Your order status is : Delivered    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            07:12 PM, 04th Nov                   Asjad                    Hi Gulnaz, Thank you for contacting us. How may I help you?           07:13 PM, 04th Nov                     gulnaz                    My above quoted order has not been delivered to me but on tracking it is showing delivered. Also the mobile mentioned on shipping has  to be rectified           07:15 PM, 04th Nov                   Asjad                    +966593315023 Is this your contact number?           07:16 PM, 04th Nov                     gulnaz                    No it's 593315022           07:17 PM, 04th Nov                   Asjad                    We apologise for the inconvenience, as we can see that you registered a wrong contact number so you can directly get in touch with the courier partner for the same.           07:20 PM, 04th Nov                     gulnaz                    How do I get in touch with delivery courier.           07:21 PM, 04th Nov                   Asjad                    We will get in tough with courier partner and will update you about the same over your registered email.           07:24 PM, 04th Nov                     gulnaz                    Ok           07:24 PM, 04th Nov                     gulnaz                    Is there any ticket number that I can quote in future reference to know about the progress           07:25 PM, 04th Nov                   Asjad                    We will you know over the email only           07:26 PM, 04th Nov                     gulnaz                    Okay           07:26 PM, 04th Nov                   Asjad                    Is there anything else I can help you with?            07:26 PM, 04th Nov                     gulnaz                    No thankyou           07:27 PM, 04th Nov                   Asjad                    It was a pleasure assisting you. Thank you for shopping with us.           07:30 PM, 04th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1651462