Subject: New Reply Received - need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 15 Dec 2020 11:25:04 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.  need escalation  Ticket comment <div dir="auto">حسابي الجاري<div dir="auto">مصرف الراجحي </div>
<div dir="auto">333608010188579 </div>
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<div dir="ltr" class="gmail_attr">في الثلاثاء، ١٥ ديسمبر، ٢٠٢٠ ١٠:٣١ ص Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; كتب:<br>
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<div style='box-sizing:border-box;padding:0px 16px 16px 48px;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'><div style="box-sizing:border-box;display:flex"><div style="box-sizing:border-box;word-break:break-word;color:rgb(24,50,71);margin:0px;padding:0px"><div style="box-sizing:border-box;padding:0px 16px"><div style="box-sizing:border-box"><div style="box-sizing:border-box;word-break:break-word"><div style='box-sizing:border-box;word-break:break-word;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<div dir="ltr" style="box-sizing:border-box;word-break:break-word"><div dir="rtl" style="box-sizing:border-box;word-break:break-word;text-align:right">مرحبا يوسف،</div></div>
<div dir="ltr" style="box-sizing:border-box;word-break:break-word"><div dir="ltr" style="box-sizing:border-box;word-break:break-word">
<div dir="rtl" style="box-sizing:border-box;word-break:break-word;margin-top:0.49cm;margin-bottom:0.49cm;line-height:14px;text-align:right">
<span lang="ar-SA" style="box-sizing:border-box;word-break:break-word">شكراً لك على تواصلك معنا</span>.</div>
<div dir="rtl" style="box-sizing:border-box;word-break:break-word;margin-top:0.49cm;margin-bottom:0.49cm;line-height:14px;text-align:right">
<span lang="ar-SA" style="box-sizing:border-box;word-break:break-word">تقبل كامل اعتذارنا عن الإزعاج الذي تسببنا به</span>.</div>
<div dir="rtl" style="box-sizing:border-box;word-break:break-word;margin-top:0.49cm;margin-bottom:0.49cm;line-height:14px;text-align:right"><span dir="rtl" lang="ar-SA" style="box-sizing:border-box;word-break:break-word">يرجى العلم بأنه قد تم رفع طلب حضرتك للجهات المعنية  لتحديث تفاصيل البك ولكن يتاخر الامر لنقص المعلومات وير جى تزويدنا هل حسابك " <strong>حساب توفير ام جار</strong><strong> (current or saving account)</strong> لنتمكن من خدمتكم</span></div>
<div dir="rtl" style="box-sizing:border-box;word-break:break-word;margin-top:0.49cm;margin-bottom:0.49cm;line-height:14px;text-align:right">شكرا لتعاونكم</div>
<div dir="rtl" style="box-sizing:border-box;word-break:break-word;margin-top:0.49cm;margin-bottom:0.49cm;line-height:14px;text-align:right">
<span lang="ar-SA" style="box-sizing:border-box;word-break:break-word">لا تتردد في الاتصال بنا للحصول على مزيد من المساعدة</span>.</div>
<div dir="rtl" style="box-sizing:border-box;word-break:break-word;margin-top:0.49cm;margin-bottom:0.49cm;line-height:14px;text-align:right"><span lang="ar-SA" style="box-sizing:border-box;word-break:break-word">أصدقائك،</span></div>
<div dir="rtl" style="box-sizing:border-box;word-break:break-word;margin-top:0.49cm;margin-bottom:0.49cm;line-height:14px;text-align:right"><span lang="ar-SA" style="box-sizing:border-box;word-break:break-word" dir="rtl">خدمة العملاء </span></div>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1844674