Subject: Refund Not Processed
From: Mohammad Shafeeque <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 15 Dec 2020 03:01:30 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : 17/11/2020 

Order ID: 6243406125 
Return Tracking ID: 46381756481 
Child ticket : 1851222 
Assistance Required: Refund not processed 

Issue Description: Customer raised a return request for 4 item and as per customer he handed over all 4 items to the courier team. 

but according to the hybris the refund has not been process for items, So we request you to check under RMA 1000185357 how many item has been received in our warehouse and process the refund. 

Regards, 
Shafeeque