Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 14 Dec 2020 20:38:38 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.  Returns  Ticket comment <div style="direction: rtl">
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE3NTMyNjA1MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.h3lbUNm7vjNvfZXbi-4DD3tCgGrEspsu_TgIAndKjtU"><br>
</div>
<br>
<div dir="rtl">أُرسلت من الـ iPhone</div>
<div dir="rtl">
<br>
<blockquote>في 14‏/12‏/2020 الساعة 11:17 ص، كتب/كتبت ‏Centrepoint ‏&lt;[email-masked]&gt;:<br>
<br>
</blockquote>
</div>
<blockquote>
<div dir="ltr">
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div dir="ltr">
<div dir="ltr" style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial'>
<div style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin: 0px; padding: 0px'>
<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; padding: 0px 16px">
<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">
<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">
<div style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>
<div dir="ltr" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">
<div dir="ltr" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">
<div dir="rtl" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">
مرحبا مشارى،</div>
<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">
<br style='box-sizing: border-box; color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 16px'>
</div>
<div dir="rtl" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">
شكرا لتواصلك معنا.</div>
<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">
<br style='box-sizing: border-box; color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 16px'>
</div>
<div dir="rtl" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">
تقبل كامل اعتذارنا على الازعاج والتأخير الذي تسببنا به.</div>
<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">
<br style='box-sizing: border-box; color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 16px'>
</div>
<div dir="rtl" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">
نعتذر عن التاخير  لقد قمنا برفع الطلب الى الفريق المعني وتم اعلامنا بان فريقنا قام بارجاع المبلغ الى حسابكم بتاريخ 19/11/2020 ويستغرق 4-15 يوم عمل لاجل الاجراء البنكي  يرجى السماح لنا والتواصل بنا في حال عدم استلام المبلغ لكي يتم خدمتكم</div>
<div dir="ltr" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">
​<br style="box-sizing: border-box">
</div>
<div dir="rtl" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">
شكرا لتعاونكم وتفهمكم معنا.</div>
<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">
<br style='box-sizing: border-box; color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 16px'>
</div>
<div dir="rtl" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">
لا تتردد في التواصل معنا في حال وجود أي إستفسارات أخرى.</div>
<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">
<br style='box-sizing: border-box; color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 16px'>
<br style='box-sizing: border-box; color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 16px'>
</div>
<div dir="rtl" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">
أصدقائك</div>
<div dir="rtl" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">
فريق الدعم</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<div dir="ltr" style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial'>
<br style="box-sizing: border-box">
</div>
</div>
<div dir="ltr">​<br>
<br>
<br>
</div>
</div>
<div dir="ltr">
<div>
<br>
</div>
</div>
</div>

</div>
</div>
</blockquote>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1484500