Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 11 Dec 2020 11:56:54 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.  Returns  Ticket comment <div>Dear Team, <br>
<br>
Thank you for reaching out to Shipa!<br>
<br>
<br>
Kindly note that the order is confirmed and we will arrange the collection ASAP. <br>
<br>
<br>
Feel free to reach us again for any further inquiries<br>
<br>
Best Regards<br>
Your Shipa champs 
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<br>
<span class="labelnormal"><span class="labelname_sf">Nour Al-Arjan</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
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<hr> <strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>11/12/2020 12:59 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#1582002] - Returns<br>
 
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<div dir="ltr">Hi Team,</div>

<div dir="ltr"> </div>

<div dir="ltr">Kindly confirm weather you have collected the items from the customer.<br>
<br>
Problem Statement: Late Collection<br>
Order Date : 26/09/2020<br>
Order ID: 6227733084<br>
Tracking ID: SD000697007<br>
<br>
Regards,<br>
Shafeeque<br>
<br>
 </div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">في السبت, 5 ديسمبر في 7:33 PM <span class="separator">, Centrepoint &lt;[email-masked]&gt; كتب: </span>

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<span class="separator">Hi Team,<br>
<br>
Problem Statement: Late Collection<br>
Order Date : 26/09/2020<br>
Order ID: 6227733084<br>
<strong>Tracking ID: SD000697007</strong><br>
Assistance Required: Need Urgent Collection<br>
<br>
Issue Description: The tracking ID got invalid and new return request is created Aramex is asking reference while there is no reference in the system .so kindly arrange the collection on priority basis.<br>
<br>
Regards,<br>
Shafeeque</span><br>
<br>
 </div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">
<span class="separator">في الأربعاء, 4 نوفمبر في 11:48 PM <span class="separator">, Centrepoint &lt;[email-masked]&gt; كتب: </span></span>

<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
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<div dir="ltr"><span class="separator"><span class="separator">Hi Team,<br>
<br>
Problem Statement: Late Collection<br>
Order Date : 26/09/2020<br>
Order ID: 6227733084<br>
Tracking ID: 46376563170<br>
Assistance Required: Need Urgent Collection<br>
<br>
Issue Description: The tracking ID got invalid and new return request is created Aramex is asking reference while there is no reference in the system .so kindly arrange the collection on priority basis.<br>
<br>
Regards,<br>
Shafeeque</span></span></div>
</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">
<span class="separator"><span class="separator">في الأحد, 18 أكتوبر في 7:51 PM <span class="separator">, Centrepoint &lt;[email-masked]&gt; كتب: </span></span></span>

<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">
<div><span class="separator"><span class="separator"><span class="separator">Hi Team,</span></span></span></div>

<div> </div>

<div><span class="separator"><span class="separator"><span class="separator">Problem Statement: Late Collection</span></span></span></div>

<div dir="ltr"><span class="separator"><span class="separator"><span class="separator">Order Date : 26/09/2020</span></span></span></div>

<div dir="ltr"><span class="separator"><span class="separator"><span class="separator">Order ID:  6227733084</span></span></span></div>

<div dir="ltr"><span class="separator"><span class="separator"><span class="separator">Tracking ID: 46288256383</span></span></span></div>

<div><span class="separator"><span class="separator"><span class="separator">Assistance Required: Need Urgent Collection</span></span></span></div>

<div> </div>

<div dir="ltr"><span class="separator"><span class="separator"><span class="separator">Issue Description: The tracking ID got invalid and new  return request is created Aramex is asking reference while there is no reference in the system .so kindly arrange the collection on priority basis.</span></span></span></div>

<div> </div>

<div><span class="separator"><span class="separator"><span class="separator">Regards,</span></span></span></div>

<div dir="ltr"><span class="separator"><span class="separator"><span class="separator">Shafeeque</span></span></span></div>
</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">
<span class="separator"><span class="separator"><span class="separator">في الأحد, 18 أكتوبر في 3:33 PM <span class="separator">, Centrepoint &lt;[email-masked]&gt; كتب: </span></span></span></span>

<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">
<div> </div>

<div><span class="separator"><span class="separator"><span class="separator"><span class="separator">Hi Team,</span></span></span></span></div>

<div> </div>

<div><span class="separator"><span class="separator"><span class="separator"><span class="separator">Problem Statement: Late Collection</span></span></span></span></div>

<div dir="ltr"><span class="separator"><span class="separator"><span class="separator"><span class="separator">Order Date : 26/09/2020</span></span></span></span></div>

<div dir="ltr"><span class="separator"><span class="separator"><span class="separator"><span class="separator">Order ID:  6227733084</span></span></span></span></div>

<div dir="ltr"><span class="separator"><span class="separator"><span class="separator"><span class="separator">Tracking ID: 46288256383</span></span></span></span></div>

<div><span class="separator"><span class="separator"><span class="separator"><span class="separator">Assistance Required: Need Urgent Collection</span></span></span></span></div>

<div> </div>

<div dir="ltr"><span class="separator"><span class="separator"><span class="separator"><span class="separator">Issue Description: The tracking ID got invalid and new  return request is created so kindly arrange the collection on priority basis.</span></span></span></span></div>

<div> </div>

<div><span class="separator"><span class="separator"><span class="separator"><span class="separator">Regards,</span></span></span></span></div>

<div><span class="separator"><span class="separator"><span class="separator"><span class="separator">Shafeeque</span></span></span></span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1582002