Subject: New Reply Received - وصلتني مكسوره
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 07 Dec 2020 17:38:18 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.  وصلتني مكسوره  Ticket comment <div>Dear Team,<br>
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Kindly confirm the customer's full address details in order for us to proceed.
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Kind regards<br>
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<span class="labelnormal"><span class="labelname_sf">Yara Jaber </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>7/12/2020 6:41 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#1486705] - وصلتني مكسوره<br>
 
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<div>Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1486705" rel="noreferrer">#1486705</a> raised by Abeer Alf ([email-masked]).</div>
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<div>Hi Team,<br>
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Problem Statement: Late Collection<br>
Order Date : <strong dir="ltr">Sep 10, 2020</strong><br>
Order ID: ​<strong dir="ltr">6223026059</strong><br>
Tracking ID: <strong dir="ltr">SD000717426</strong><br>
Assistance Required: Need Urgent Collection<br>
Issue Description: The return request was created on 06 Oct 2020 and till now the item has not collected from the customer so kindly arrange the collection on priority basis.<br>
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Regards,</div>

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<span dir="ltr">Shafeeque</span><br>
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<blockquote class="freshdesk_quote">On Thu, 3 Dec at 9:46 AM <span class="separator">, Centrepoint &lt;[email-masked]&gt; wrote: </span>

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<div dir="ltr" style="text-align:right"><span class="separator">مرحبا عبير.</span></div>
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<div dir="rtl"><span class="separator">شكرا على تواصلك معنا.</span></div>

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<div dir="rtl"><span class="separator">نتأسف حقا أنه لم يتم استلام المنتجات من الطلب رقم (6223026059) حتى الان، وقد تم رفع طلب لشريك النقل ,وتم اعلامنا بان فريق الشحن اتصل بكم عدة مرات ولكن لم يتم وقد تم اعادة جدول الاستلام مرة اخرى يرجى الرد ،وسيتم التواصل معكم في حال وجود أي جديد.</span></div>

<div dir="rtl"><span class="separator">شكرا لتعاونكم ونقدر تفهمكم معنا.</span></div>

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<div dir="rtl"><span class="separator">لا تترددي في التواصل معنا في حال وجود أي إستفسارات.</span></div>

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<div dir="rtl"><span class="separator">أصدقائك</span></div>

<div dir="rtl"><span class="separator">فريق الدعم</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1486705