Subject: New Reply Received - need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 06 Dec 2020 06:19:00 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.  need escalation  Ticket comment <div>Dears,</div>
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<div>Nothing happened until now !!</div>
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<div>Please check and fix this issue ASAP i will travel very soon</div>
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<div>Regards<br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On 2 Dec 2020, at 11:10 AM, Max &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi ​Tarek,<br>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience, we have forwarded your query of late delivery to the concerned team and someone from our team will be in touch with you asap to assist you in resolving this concern.</div>
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<div>We request you to please allow us some time so we can work on this and do the needful.</div>
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<div>We appreciate your patience.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1817654