Subject: [JIRA] (REL-126402) hybris issue: Order No : 8375900339
From: "Apoorv Joshi (Jira)" <[email-masked]>
To: "Mohammad shafeeque" <[email-masked]>
Date: Sun, 06 Dec 2020 06:04:33 +0000

Apoorv Joshi *made 1 update* and *added 1 new comment*. REL-System Reliability Engineering - Landmark/REL-126402 hybris issue: Order No : 8375900339 

Apoorv Joshi *made 1 update* and *added 1 new comment*.

REL-System Reliability Engineering - Landmark ( https://landmark.atlassian.net/browse/REL?atlOrigin=eyJpIjoiMThiMzkwZGMxYjg4NGRmZGJhMGM4OTk2NmMwMDgwYjQiLCJwIjoiaiJ9 )

/

REL-126402 ( https://landmark.atlassian.net/browse/REL-126402?atlOrigin=eyJpIjoiMThiMzkwZGMxYjg4NGRmZGJhMGM4OTk2NmMwMDgwYjQiLCJwIjoiaiJ9 )

hybris issue: Order No : 8375900339 ( https://landmark.atlassian.net/browse/REL-126402?atlOrigin=eyJpIjoiMThiMzkwZGMxYjg4NGRmZGJhMGM4OTk2NmMwMDgwYjQiLCJwIjoiaiJ9 )
Updates
Apoorv Joshi 10:01 am GST Description:

Hi Team,

Order number : 46378459271 8375900339 Customer : Esam Altawheed Contact Email : [email-masked]

Customer's order is not being checked in the hybris nor opening.
Kindly do the needful.
Thanks & regards
Shafeeque

Comments
Apoorv Joshi 10:01 am GST

Hi Team,

with reference to Order number : 8375900339 customer claims that the amount deducted from his account while when we check this order in hybris it is not found and not opening and does not show any record. it ( http://record.it ) seems to be a wrong order No. or technical issue .

the above screenshot shared by the customer is the email image sent by us after the order is placed.

Kindly help us to track the order is resolve the case.

Regards

View issue ( https://landmark.atlassian.net/browse/REL-126402?atlOrigin=eyJpIjoiMThiMzkwZGMxYjg4NGRmZGJhMGM4OTk2NmMwMDgwYjQiLCJwIjoiaiJ9 )

Get Jira notifications on your phone! Download the Jira Cloud app for Android ( https://play.google.com/store/apps/details?id=com.atlassian.android.jira.core&referrer=utm_source%3DNotificationLink%26utm_medium%3DEmail ) or iOS ( https://itunes.apple.com/app/apple-store/id1006972087?pt=696495&ct=EmailNotificationLink&mt=8 ).

Manage notifications ( https://landmark.atlassian.net/secure/ViewPersonalSettings.jspa#emailpreferences ) • Give feedback ( https://surveys.atlassian.com/jfe/form/SV_9X3zi1X4q1gKsqF ) • Privacy policy ( https://www.atlassian.com/legal/privacy-policy )