Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 06 Dec 2020 05:29:22 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.  Returns  Ticket comment <div>Dear All,<br>
<br>
<br>
<br>
Kindly note that the shipment is already set to be returned to your side.<br>
<br>
<br>
<br>
Best regards
</div>
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Ahmad Alqatawna</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

<hr>
<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>5/12/2020 7:33 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#1582002] - Returns<br>
 
</div>
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">Hi Team,<br>
<br>
Problem Statement: Late Collection<br>
Order Date : 26/09/2020<br>
Order ID: 6227733084<br>
<strong>Tracking ID: SD000697007</strong><br>
Assistance Required: Need Urgent Collection<br>
<br>
Issue Description: The tracking ID got invalid and new return request is created Aramex is asking reference while there is no reference in the system .so kindly arrange the collection on priority basis.<br>
<br>
Regards,<br>
Shafeeque<br>
<br>
 </div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">في الأربعاء, 4 نوفمبر في 11:48 PM <span class="separator">, Centrepoint &lt;[email-masked]&gt; كتب: </span>

<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr"><span class="separator">Hi Team,<br>
<br>
Problem Statement: Late Collection<br>
Order Date : 26/09/2020<br>
Order ID: 6227733084<br>
Tracking ID: 46376563170<br>
Assistance Required: Need Urgent Collection<br>
<br>
Issue Description: The tracking ID got invalid and new return request is created Aramex is asking reference while there is no reference in the system .so kindly arrange the collection on priority basis.<br>
<br>
Regards,<br>
Shafeeque</span></div>
</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">
<span class="separator">في الأحد, 18 أكتوبر في 7:51 PM <span class="separator">, Centrepoint &lt;[email-masked]&gt; كتب: </span></span>

<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">
<div><span class="separator"><span class="separator">Hi Team,</span></span></div>

<div> </div>

<div><span class="separator"><span class="separator">Problem Statement: Late Collection</span></span></div>

<div dir="ltr"><span class="separator"><span class="separator">Order Date : 26/09/2020</span></span></div>

<div dir="ltr"><span class="separator"><span class="separator">Order ID:  6227733084</span></span></div>

<div dir="ltr"><span class="separator"><span class="separator">Tracking ID: 46288256383</span></span></div>

<div><span class="separator"><span class="separator">Assistance Required: Need Urgent Collection</span></span></div>

<div> </div>

<div dir="ltr"><span class="separator"><span class="separator">Issue Description: The tracking ID got invalid and new  return request is created Aramex is asking reference while there is no reference in the system .so kindly arrange the collection on priority basis.</span></span></div>

<div> </div>

<div><span class="separator"><span class="separator">Regards,</span></span></div>

<div dir="ltr"><span class="separator"><span class="separator">Shafeeque</span></span></div>
</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">
<span class="separator"><span class="separator">في الأحد, 18 أكتوبر في 3:33 PM <span class="separator">, Centrepoint &lt;[email-masked]&gt; كتب: </span></span></span>

<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">
<div> </div>

<div><span class="separator"><span class="separator"><span class="separator">Hi Team,</span></span></span></div>

<div> </div>

<div><span class="separator"><span class="separator"><span class="separator">Problem Statement: Late Collection</span></span></span></div>

<div dir="ltr"><span class="separator"><span class="separator"><span class="separator">Order Date : 26/09/2020</span></span></span></div>

<div dir="ltr"><span class="separator"><span class="separator"><span class="separator">Order ID:  6227733084</span></span></span></div>

<div dir="ltr"><span class="separator"><span class="separator"><span class="separator">Tracking ID: 46288256383</span></span></span></div>

<div><span class="separator"><span class="separator"><span class="separator">Assistance Required: Need Urgent Collection</span></span></span></div>

<div> </div>

<div dir="ltr"><span class="separator"><span class="separator"><span class="separator">Issue Description: The tracking ID got invalid and new  return request is created so kindly arrange the collection on priority basis.</span></span></span></div>

<div> </div>

<div><span class="separator"><span class="separator"><span class="separator">Regards,</span></span></span></div>

<div><span class="separator"><span class="separator"><span class="separator">Shafeeque</span></span></span></div>
</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">
<span class="separator"><span class="separator"><span class="separator">في السبت, 17 أكتوبر في 1:13 PM <span class="separator">, Mayssa T MADANI &lt;[email-masked]&gt; كتب: </span></span></span></span>

<div dir="auto"><span class="separator"><span class="separator"><span class="separator"><span class="separator">ارجو الاسراع في ارجاع المنتج لانه قياسه كبير 39 او ابداله بقياس اصغر 38 والا لن اشتري بعد الان من سنتربوينت</span></span></span></span></div>
<span class="separator"><span class="separator"><span class="separator"><span class="separator"> </span></span></span></span>

<div> 
<div class="gmail_quote">
<div class="gmail_attr" dir="ltr"><span class="separator"><span class="separator"><span class="separator"><span class="separator">في سبت، ١٧ أكتوبر، ٢٠٢٠ في ١٢:١٠ م، كتب Mayssa T MADANI &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;:</span></span></span></span></div>

<blockquote class="gmail_quote">
<div dir="auto"><span class="separator"><span class="separator"><span class="separator"><span class="separator">انا طلبت ارجاع منتج حذاء مكشوف بكعب ستيلو سهل الارتداء مزين للنساءمن ستيف مادن من الطلب 6227733084 منذ ١٠ ايام وارسلت لكم عدة ايميلات واتصلت بخدمة العملاء وحددت لي موعد اليوم السبت ولم يحضر حتى الان اي مندوب </span></span></span></span></div>

<div>
<div class="gmail_quote">
<div class="gmail_attr" dir="ltr"><span class="separator"><span class="separator"><span class="separator"><span class="separator">في سبت، ١٧ أكتوبر، ٢٠٢٠ في ١٢:٠٣ م، كتب Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;:</span></span></span></span></div>

<blockquote class="gmail_quote">
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr" style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif">
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif"> </div>

<div dir="ltr" style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif">
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif"><span class="separator"><span class="separator"><span class="separator"><span class="separator"> </span></span></span></span></div>

<div dir="rtl" style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif"><span class="separator"><span class="separator"><span class="separator"><span class="separator">مرحبا ميساء ،<br>
<br>
شكراً لك على تواصلك معنا.<br>
<br>
تقبلي كامل اعتذارنا عن الإزعاج الذي تسببنا به.<br>
<br>
ناسف على التاخير وتبعا للبيانات تم ارجاع المنتج من الطلب 6228907168 و بدات عملية ارجاع المبلغ 180.4 ريال الى حسابكم بتاريخ04/10/2020 ويستغرق 4-15 يوم عمل لايداعه في حسابكم لاجل الاجراء البنكي . ويرجى التواصل معنا بتزويد كشف الحساب في حال عدم استلام المبلغ لكي يتم خدمتكم. وفي حال قصدكم اي طلب ارجاع من طلب اخر فيرجى تزويدنا لنتمكن من خدمتكم<br>
<br>
شكرا لتعاونكم ونقدر تقيمكم .<br>
<br>
لا تترددي في الاتصال بنا للحصول على مزيد من المساعدة.<br>
<br>
أصدقائك،<br>
خدمة العملاء</span></span></span></span></div>

<div dir="ltr" style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif">
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif"> </div>
</div>
</div>
</div>

<div dir="ltr" style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif">
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif"> </div>
</div>
</div>
</div>
</blockquote>
</div>
</div>
</blockquote>
</div>
</div>
<span class="separator"><span class="separator"><span class="separator"><span class="separator"> </span> </span></span></span>
</blockquote>
</div>
</div>
<span class="separator"><span class="separator"><span class="separator"> </span> </span></span>
</blockquote>
</div>
</div>
<span class="separator"><span class="separator"> </span> </span>
</blockquote>
</div>
</div>
<span class="separator"> </span>
</blockquote>
</div>
</div>
<br>
</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1582002