Subject: New Reply Received - Re: طلبك رقم 8218563058 جاهز بانتظارك
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Wed, 02 Dec 2020 11:58:49 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.  Re: طلبك رقم 8218563058 جاهز بانتظارك  Ticket comment <div dir="rtl"><div dir="ltr">thank you but i dont receive my money until now .. do you mean my credit card ? or another card?</div></div>
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<div dir="rtl" class="gmail_attr">في الأربعاء، 2 ديسمبر 2020 في 8:44 ص تمت كتابة ما يلي بواسطة Homecentre‏ &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>‏&gt;:<br>
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<div dir="ltr"><div dir="ltr">Hi Sarah,<br><br>Thank you for getting in touch with us.<br><br>Kindly accept our sincere apology for the inconvenience caused.<br> <br>We are really sorry that you could not receive  complete order . As per the the record you have collected 6 items out of 8 and the (161703703 - - Classic Scented Jar Candle - Set of 2) and (160879999 - - Candace Printed Mug - 350 ml) in your order ID 8218563058 has been cancelled  due to quality issue , so we've partially shipped your order and the amount of 1.17 KWD  has been refunded back to your my credit .<br>We apologize for the inconvenience caused and thank you for your patience.<br> <br>Feel free to get in touch with us for further assistance<br> <br>Your friends,<br>The Support Team<br><br><br>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1803108