Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 27 Nov 2020 15:05:00 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.  Delivery  Ticket comment <br>
<br>
Dear Team, <br>
<br>
Thank you for reaching out to Shipa delivery support team, Please note that the order is confirmed and we will arrange the delivery accordingly.<br>
<br>
 Feel free to reach us again for any further inquiries<br>
<br>
Best Regards<br>
<br>
Your Shipa champs
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Nour Al-Arjan</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

<hr> <strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>27/11/2020 10:53 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#1758682] - Delivery<br>
 
</div>
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">
<div>Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1758682" rel="noreferrer">#1758682</a> raised by مبارك عبدالعزيز الترفان ([email-masked]).</div>
</div>

<div dir="ltr">
<div> </div>
</div>

<div dir="ltr">
<div>
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Team,<br>
<br>
Problem Statement: What is the issue (Late Delivery) Courier Team<br>
<br>
Order Date : 21/11/2020<br>
<br>
Order ID: 6245107953<br>
Tracking ID: SD000495736</div>

<div dir="ltr">
<br>
Assistance Required: Need Urgent Delivery</div>

<div dir="ltr">
<br>
Issue Description: The order was shipped from our side on 21/11/2020 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.<br>
<br>
Regards,<br>
Shafeeque</div>

<div><span style="font-size:13px"> </span></div>
</div>

<div><span style="margin-top:12px"> </span></div>
</div>
</div>
</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Thu, 26 Nov at 7:54 PM <span class="separator">, Centrepoint &lt;[email-masked]&gt; wrote: </span>

<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr" style="text-align:right">
<div dir="rtl"> </div>

<div dir="rtl"><span class="separator">مرحبا مبارك،</span></div>

<div> </div>

<div dir="rtl"><span class="separator">شكرا لتواصلك معنا.</span></div>

<div> </div>

<div dir="rtl"><span class="separator">تقبل كامل اعتذارنا على الازعاج والتأخير الذي تسببنا به.</span></div>

<div> </div>

<div dir="rtl"><span class="separator">لقد تم رفع طلبك للجهة المعنية لتوصيل الطلب في أسرع وقت ممكن. وسيتم التواصل معكم في حال وجود أي معلومات جديدة.</span></div>

<div dir="rtl"><span class="separator">شكرا لتعاونكم وتفهمكم معنا.</span></div>

<div> </div>

<div dir="rtl"><span class="separator">لا تتردد في التواصل معنا في حال وجود أي إستفس ارات أخرى.</span></div>

<div>
<br>
 </div>

<div dir="rtl"><span class="separator">أصدقائك</span></div>

<div dir="rtl"><span class="separator">فريق الدعم</span></div>
</div>
</div>

<div dir="ltr">
<div> </div>
</div>
</div>
<span class="separator"> </span>
</blockquote>
</div>
</div>
<br>
</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1758682