Subject: New comment - [#1570610] ناقص من الطلبيه مشاية اطفال رقم الطلب 6229187403
From: Centrepoint <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 23 Nov 2020 16:13:23 +0000

There is a new comment in the ticket submitted by Mohammad shafeeque to HelpCPAE   Comment added by : Ashish Jha  Comment Content:  <div dir="ltr">
<a class="gmail_plusreply" id="plusReplyChip-9" href="mailto:[email-masked]" rel="noreferrer">+Account Managers KSA</a> <a class="gmail_plusreply" id="plusReplyChip-10" href="mailto:[email-masked]" rel="noreferrer">+Muhammad Saad</a> <br>
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<div>On Mon, Nov 23, 2020 at 5:21 PM Jed Conlocops2 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>

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<div class="MsoNormal"><span style="font-size:12pt;color:rgb(32,56,100)">Dear Shiap Team,<u></u><u></u></span></div>
<div class="MsoNormal"><span style="font-size:12pt;color:rgb(32,56,100)"><u></u> <u></u></span></div>
<div class="MsoNormal"><span style="font-size:12pt;color:rgb(32,56,100)">Please provide POD<u></u><u></u></span></div>
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<u></u> <u></u>
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<div class="MsoNormal"><b><span style="font-size:12pt;font-family:Arial,sans-serif;color:black;background:white">SHIPA- SD000130822<u></u><u></u></span></b></div>
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<div class="MsoNormal"><span style="font-size:9pt;font-family:Arial,sans-serif;color:black;background:white">ECJED1049182<u></u><u></u></span></div>
<div class="MsoNormal"><b><span style="font-size:12pt;font-family:Arial,sans-serif;color:black;background:white"><u></u> <u></u></span></b></div>
<div class="MsoNormal"><b><span style="font-size:12pt"><u></u> <u></u></span></b></div>
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<div class="MsoNormal"><b><span style='font-size:9pt;font-family:"Arial Black",sans-serif;color:rgb(47,84,150)'>Thanks,<u></u><u></u></span></b></div>
<div class="MsoNormal"><b><i><span style='font-family:"Arial Black",sans-serif;color:rgb(31,56,100)'>Nayab Hussain<u></u><u></u></span></i></b></div>
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<b><span style='font-size:9pt;font-family:"Arial Black",sans-serif;color:rgb(47,84,150)'>E-COM Outbound Landmark, Jeddah</span></b><b><span style='font-size:9pt;font-family:"Arial Black",sans-serif;color:rgb(31,78,121)'><u></u><u></u></span></b>
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<span style='font-family:"Cooper Black",serif;color:rgb(0,32,96)'>Tel : Ext:2206, Mobile : +966583230626</span><b><span style='font-size:9pt;font-family:"Cooper Black",serif;color:rgb(47,84,150)'><u></u><u></u></span></b>
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<span style='font-size:7pt;font-family:"Cooper Black",serif;color:rgb(47,84,150)'>Landmark Arabia.  I PO Box 23679 | Jeddah 21436 l Saudi Arabia</span><span style='font-family:"Cooper Black",serif;color:black'><u></u><u></u></span>
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<b><span style="font-size:10pt;font-family:Algerian"><img width="193" height="45" style="width: 2.0104in; height: 0.4687in" id="gmail-m_1707222577167825580Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE2ODgyMTkwMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.5YOk8GqSjJJ0K42TZxCEA8-KqAUy3ceCii52ttuYxMg"></span></b><u></u><u></u>
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<b>From:</b> Vinod Sharma &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; <br>
<b>Sent:</b> Monday, November 23, 2020 5:14 PM<br>
<b>To:</b> Jed Conlocops2 &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: Ticket Assigned - <span style="font-family:Arial,sans-serif">
ناقص</span> <span style="font-family:Arial,sans-serif">من</span> <span style="font-family:Arial,sans-serif">
الطلبيه</span> <span style="font-family:Arial,sans-serif">مشاية</span> <span style="font-family:Arial,sans-serif">
اطفال</span> <span style="font-family:Arial,sans-serif">رقم</span> <span style="font-family:Arial,sans-serif">
الطلب</span> 6229187403<u></u><u></u>
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<div class="MsoNormal">Hi Nayab,<u></u><u></u>
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<u></u> <u></u>
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<div class="MsoNormal">Please check below carton delivered to customer?<u></u><u></u>
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<u></u> <u></u>
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<div class="MsoNormal"><span style="font-size:9pt;font-family:Arial,sans-serif;color:black;background:white">ECJED1049182<u></u><u></u></span></div>
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<span style="font-size:9pt;font-family:Arial,sans-serif;color:black;background:white">SHIPA- SD000130822</span><u></u><u></u>
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<u></u> <u></u>
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<div class="MsoNormal">Regards,<u></u><u></u>
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<div class="MsoNormal">Vinod<u></u><u></u>
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<div class="MsoNormal">+966 -564851785<u></u><u></u>
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<div class="MsoNormal">IP-2056<u></u><u></u>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, November 19, 2020 4:40 PM<br>
<b>To:</b> Vinod Sharma &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Ticket Assigned - <span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif'>
ناقص من الطلبيه مشاية اطفال رقم الطلب 6229187403</span><u></u><u></u>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"><u></u><u></u></span>
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<span style="font-size:10.5pt;font-family:-apple-system,serif">Hi Vinod Sharma,<br>
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A new ticket has been assigned to you. Please follow the link below to view the ticket.<br>
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</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">ناقص من الطلبيه مشاية اطفال رقم الطلب 6229187403</span><span style="font-size:10.5pt;font-family:-apple-system,serif"><u></u><u></u></span>
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Problem Statement: (Missing items)<br>
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Order Date : 1/10/2020<br>
Order ID: 6229187403<br>
Tracking ID: SD000130822<br>
Assistance Required: Need missing item<br>
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Issue Description: Customer placed order for 13 items but as per the customer he/she has only received 11 items, Under the consignment details we can see that all 12 items has been shipped/Delivered from our side while 1 item is cancelled.<br>
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Customer history: 1 ITEMS OUT OF 12 IS MISSING, CUSTOMER WANTS THE SAME ASAP. CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY.<br>
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The missing item is 162032158 - - Juniors Crown Baby Walker  SAR 179<br>
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Regards,<u></u><u></u></span></div>
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<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F1570610&amp;data=04%7C01%7CJed.Conlocops2%40landmarkgroup.com%7C1ef9c79d0fff40ba691908d88fba0cb9%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637417376519447531%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=35ndh15N7t4xGrVjXLRRBwgjCswOR%2Fxulk9wCBesq5E%3D&amp;reserved=0" target="_blank" rel="noreferrer">https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1570610</a>
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<font color="#888888"> </font><b style="color:rgb(136,136,136)">Thanks &amp; Regards</b><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><font color="#061fdd"><b>  AShish Jha </b></font><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><a href="http://shipa.com/logistics-for-business/shipa-delivery/" style='color:rgb(17,85,204);font-family:"Times New Roman";font-size:medium' target="_blank" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-delivery-sig.png" width="200"></a><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><span style="color:rgb(0,0,0);font-family:Arial;font-size:12px"><a href="http://shipa.com/logistics-for-business/shipa-delivery/" style="color:rgb(6,31,221)" target="_blank" rel="noreferrer">shipa.com/delivery</a></span>
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