Subject: New Reply Received - Need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 22 Nov 2020 09:16:58 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.  Need escalation  Ticket comment <div id="yMail_cursorElementTracker_1606036446965"><div><div id="yiv3919734933yMail_cursorElementTracker_1606036265270">
<br id="yiv3919734933yMail_cursorElementTracker_1606036130683"><br><div id="yiv3919734933ymail_android_signature"><a rel="noreferrer" id="yiv3919734933ymail_android_signature_link" target="_blank" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin:0 0 20px 0"> <div style="padding:10px 0 0 20px;margin:10px 0 0 0;border-left:1px solid #6D00F6"> <div style="font-family:Roboto, sans-serif;color:#6D00F6"> <div>----- Forwarded message -----</div> <div id="yMail_cursorElementTracker_1606036466148"><b></b></div>
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<div>From: "Centrepoint" &lt;[email-masked]&gt; </div>
<div>
<b>To:</b> "[email-masked]" &lt;[email-masked]&gt;</div> <div style="">
<b>Cc:</b> </div> <div>
<b>Sent:</b> Thu, 19 Nov 2020 at 7:17 am</div> <div>
<b>Subject:</b> Re: [#1669464] - Need escalation</div>   <div id="yiv3919734933"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div dir="rtl" style="margin-top:0.49cm;margin-bottom:0.49cm;line-height:100%;text-align:right">
<span dir="rtl" lang="ar-SA">مرحبا عميلنا
العزيز</span>,</div>
<div dir="rtl" style="margin-top:0.49cm;margin-bottom:0.49cm;line-height:100%;text-align:right">
<span lang="ar-SA">شكراً
لك على تواصلك معنا</span>.</div>
<div dir="rtl" style="margin-top:0.49cm;margin-bottom:0.49cm;line-height:100%;text-align:right">
<span lang="ar-SA">تقبل
كامل اعتذارنا عن الإزعاج الذي تسببنا
به</span>.</div>
<div dir="rtl" style="margin-top:0.49cm;margin-bottom:0.49cm;line-height:100%;text-align:right">
<span dir="rtl" id="yiv3919734933yMail_cursorElementTracker_1606036130621" lang="ar-SA">يرجى مشاركة التفاصيل المصرفية الخاصة بك حتى نتمكن من إضافة الأموال المستردة إلى حسابك:<br> <br>· اسم البنك والفرع: البنك الاهلى المصرى فرع زهراء المعادى<br>· أسم  صاحب الحساب:منة الله صالح ابراهيم عبد الحليم</span><div class="yiv3919734933yqt6787153865" id="yiv3919734933yqtfd73070">
<br>· رقم حساب:<span style='color: rgb(255, 255, 255); font-family: -apple-system, BlinkMacSystemFont, "UI Roboto", Oxygen, Ubuntu, Cantarell, sans-serif; font-size: 12.25px; text-align: start; white-space: pre-wrap; background-color: rgb(69, 164, 236)' id="yMail_cursorElementTracker_1606036453334">٠٢٠٣٠١١٠٣٦٩٨٤٤٠١٠١٧</span><br><div id="yiv3919734933" style="font-family:sans-serif;font-size:medium"><div style=""><blockquote style="margin-top:0px;margin-right:0px;margin-bottom:20px"><div style="padding:10px 0px 0px 20px;margin:10px 0px 0px;border-left:1px solid rgb(109, 0, 246)"><div id="yiv3919734933" style=""><div style="font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;font-size:14px"><div style=""><div dir="ltr" style=""><div dir="ltr" style=""><div dir="rtl" id="yiv3919734933yMail_cursorElementTracker_1605108083813" style=""><span id="yiv3919734933yMail_cursorElementTracker_1606036310801" style="text-align:right"> رقم الآيبان:EG310003002030110369844010170</span></div></div></div></div></div></div></div></blockquote></div></div>
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<span dir="rtl" id="yiv3919734933yMail_cursorElementTracker_1606036307547" lang="ar-SA">نوع الحساب: شخصى</span><div class="yiv3919734933yqt7458467188" id="yiv3919734933yqtfd23056">
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<span id="yiv3919734933yMail_cursorElementTracker_1606036367281" lang="ar-SA">لا
تتردد في الاتصال بنا للحصول على مزيد من
المساعدة</span>.</div>
<div dir="rtl" style="margin-top:0.49cm;margin-bottom:0.49cm;line-height:100%;text-align:right"><span lang="ar-SA">أصدقائك،</span></div>
<div dir="rtl" style="margin-top:0.49cm;margin-bottom:0.49cm;line-height:100%;text-align:right"><span lang="ar-SA">خدمة
العملاء </span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1669464