Subject: Re: [#1570610] - ناقص من الطلبيه مشاية اطفال رقم الطلب 6229187403
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 20 Nov 2020 09:46:23 +0000

Hi Mohammad shafeeque,  item was dispatched in container ID-ECJED1049203 by Shipa on 14th Oct, it seem shipa has not delivered this container to customer  SD000130822 - AWB    
                           
                            On
                            Sat, 10 Oct at 11:25 AM
                            ,  Mohammad shafeeque <[email-masked]>  wrote:
                              
 Problem Statement: (Missing items)  Order Date : 1/10/2020 Order ID: 6229187403 Tracking ID: SD000130822 Assistance Required: Need missing item  Issue Description: Customer placed order for 13 items but as per the customer he/she has only received 11 items, Under the consignment details we can see that all 12 items has been shipped/Delivered from our side while 1 item is cancelled.   Customer history: 1 ITEMS OUT OF 12 IS MISSING, CUSTOMER WANTS THE SAME ASAP. CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY.  The missing item is 162032158 - - Juniors Crown Baby Walker  SAR 179    Regards,