Subject: Ticket Assigned - Conversation with sruthy
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 18 Nov 2020 11:21:40 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sruthy sruthy                    Bot:  Hi again! Bot:  Please enter your name Customer:  sruthy Bot:  Hi Sruthy ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Bahrain Bot:     Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-
 15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97339356519            03:06 PM, 18th Nov                     sruthy                    Ok           03:07 PM, 18th Nov                   Mohammad                   Hi Shruthy,thank you for contacting us. I'm Shafeeque .  How may I help you?           03:13 PM, 18th Nov                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           03:18 PM, 18th Nov                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free 
 to get in touch with us in case of any unanswered query.           03:21 PM, 18th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1709277