Subject: Ticket Assigned - Conversation with ismail
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 18 Nov 2020 11:21:21 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ismail ismail                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ismail Bot:  Hi Ismail ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6243511823 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0547351922            03:03 PM, 18th Nov                     ismail                    i am nt able           03:03 PM, 18th Nov                     ismail                    to login from fb nd cant track my order           03:03 PM, 18th Nov                     ismail                    hw many times i should complain           03:03 PM, 18th Nov                     ismail                    hiiiii           03:06 PM, 18th Nov                     ismail                    helllo           03:06 PM, 18th Nov                   Mohammad                    Hi Ismail,thank you for contacting us. I'm Shafeeque .I will be happy to help you.            03:12 PM, 18th Nov                     ismail                    u can read my upper mesages           03:13 PM, 18th Nov                   Mohammad                    we apologize for the inconvenience           03:14 PM, 18th Nov                   Mohammad                   May I request you to please stay on-hold while I retrieve the information.           03:14 PM, 18th Nov                     ismail                    yup           03:15 PM, 18th Nov                     ismail                    cash on delivery is also not freee           03:16 PM, 18th Nov                     ismail                    its showing on main page u took 18riyal           03:16 PM, 18th Nov                   Mohammad                   We are really sorry for the inconvenience as per our record the order is still not shipped that's y you are not able to track now           03:16 PM, 18th Nov                     ismail                    i am nt able to log in from facebook also           03:17 PM, 18th Nov                     ismail                    whyy           03:17 PM, 18th Nov                     ismail                    cod??           03:17 PM, 18th Nov                   Mohammad                   kindly clear your cookies and reinstall the app and login again           03:18 PM, 18th Nov                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           03:21 PM, 18th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1709270