Subject: Ticket Assigned - Conversation with i want to cancel my order
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 18 Nov 2020 07:37:51 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with i want to cancel my order i want to cancel my order                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  i want to cancel my order Bot:  Hi I Want To Cancel My Order ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Kuwait Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  /startOver Bot:  Please enter your number Customer:  /startOver            11:30 AM, 18th Nov                     i want to cancel my order                    I want to cancel my order           11:30 AM, 18th Nov                     i want to cancel my order                    8215135629 my order number           11:31 AM, 18th Nov                   Mohammad                    Hi,thank you for contacting us. I'm Shafeeque .I will be happy to help you.            11:35 AM, 18th Nov                   Mohammad                   May I request you to please stay on-hold while I retrieve the information.           11:35 AM, 18th Nov                     i want to cancel my order                    Ok           11:36 AM, 18th Nov                   Mohammad                   Thank you for holding up            11:36 AM, 18th Nov                   Mohammad                   As per the record the order is cancelled           11:36 AM, 18th Nov                   Mohammad                   Is there anything else that i can assist you with ?           11:36 AM, 18th Nov                     i want to cancel my order                    No thanks           11:37 AM, 18th Nov                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           11:37 AM, 18th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1707704