Subject: New Reply Received - Re: Share your feedback with us
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Tue, 17 Nov 2020 14:45:58 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.  Re: Share your feedback with us  Ticket comment <div class="WordSection1">
<div class="MsoNormal">Yes, and a partial set that was returned. </div>
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<div class="MsoNormal">We need a timeline when this will be resolved as documents</div>
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<div class="MsoNormal">Has been transferred to legal dept for legal action.</div>
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<div>From: Homecentre &lt;[email-masked]&gt; <br>
<b>Sent:</b> Tuesday, November 17, 2020 8:11 AM<br>
<b>To:</b> Yousef Alroomi &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#1616680] - Re: Share your feedback with us</div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Hi Yousef,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Thank you for your prompt response.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>We sincerely apologize for the issue that you are facing and for the delay in getting back to you however, we are happy to assist you with this. We request you
 to please confirm if the exact details of the missing items are as follows:</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>161101210 - - Baleal Rectangular Photo Frame - Set of 7 *2<br>
161737255 - - Ekton Metallic Candle Holder - Set of 3 * 1</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>We are looking forward to hear from you soon. Thank you for your help!</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>​Your Friends,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>The Support Team</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Thu, 12 Nov at 12:34 PM
<span class="separator">, Yousef Alroomi &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>The candel holder *2 as wevreceived partial box and need to return
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Get
<a href="https://aka.ms/o0ukef" rel="noreferrer">Outlook for iOS</a> </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>From: Homecentre &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Thursday, November 12, 2020 1:50:44 AM<br>
<b>To:</b> Yousef Alroomi &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Re: [#1616680] - Re: Share your feedback with us </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Yousef,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank you for your prompt response.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We sincerely apologize for the issue that you are facing and for the delay in getting back to you however, we are happy to assist you with this. We request you to please confirm
 if the exact details of the missing items are as follows:</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>161101210 - - Baleal Rectangular Photo Frame - Set of 7 *2<br>
161737255 - - Ekton Metallic Candle Holder - Set of 3 * 1</span></div>
<div></div>
<div></div>
</div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We are looking forward to hear from you soon. Thank you for your help!</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>​Your Friends,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>The Support Team</span></div>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>1616680:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1616680