Subject: Ticket Assigned - Conversation with ragil
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 15 Nov 2020 21:09:50 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ragil ragil                    Bot:  Hi again! Bot:  Please enter your name Customer:  ragil Bot:  Hi Ragil ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:23 AM, 16th Nov                     ragil                    Hello           12:37 AM, 16th Nov                   Bot                   أهلا مرة أخرى!           12:37 AM, 16th Nov                   Mohammad                   Hi Ragil,thank you for contacting us. I'm Shafeeque .  How may I help you?           01:03 AM, 16th Nov                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           01:08 AM, 16th Nov                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           01:09 AM, 16th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1696252